The UPS Store

4.4
266 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7067 in Saint Augustine offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
120 Palencia Village Dr, Saint Augustine, FL
32095, United States

Hours

Reviews

4.4
266 reviews
5 stars
219
4 stars
11
3 stars
1
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding staff friendliness, with some praising helpfulness while others report rudeness and poor service.

Efficiency

Many customers appreciate the quick service and low wait times, highlighting the store's efficiency.

Pricing Issues

Several reviews mention high prices for services, particularly printing and shipping, leading to dissatisfaction.

Management Improvement

There are positive remarks about improvements in management and staff behavior over time, indicating a shift towards better customer experiences.

Convenience

Customers value the store's convenient location and the variety of services offered, including shipping and printing.
  • TE
    Tracy Everitt
    Nov 3, 2025
    5.0
    I have used this location for shipping a few times. The employees are always Prompt, friendly and professional.
  • SJ
    Samir Adeel Siddiqui JD
    Oct 29, 2025
    1.0
    I have used UPS Stores for decades. From being sworn into The Florida Bar in 2005 (UPS Store #3582) to mailing certified return receipt USPS demand letters, to PO Boxes, and more - but this place is awful. It used to smell. Now the staff is pretty rude. And they don't take USPS anymore? Seriously, don't come here. ☮️🇺🇸✅
  • AB
    Abby Burgos
    Oct 23, 2025
    5.0
    Great experience at the store today. Very professional and great customer service. They were super helpful with my print work and everything turned out great!
  • CK
    Chelsea K
    Oct 21, 2025
    1.0
    $10 to print 5 pages (front & back). I requested black and white because it's all text. Yet, they uncharged for colored print (make that make sense). Most of the employees are short tempered and rude. I've always dreaded going here because of that, and now, with the price fluctuations and insane increases. Never again!
  • PH
    Pat Hitchcock
    Oct 20, 2025
    4.0
    Great staff, polite and efficient.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What types of services does The UPS Store in Saint Augustine offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.