Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10299 Southern Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
10299 Southern Blvd, Royal Palm Beach, FL
33411, United States
Hours
Reviews
2.0
264 reviews
5 stars
60
4 stars
7
3 stars
5
2 stars
5
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and dismissive behavior from staff.
Long Wait Times
Customers frequently mentioned long wait times, often exacerbated by insufficient staffing during busy periods.
Passport Services
Many customers expressed frustration with passport services, citing canceled appointments and lack of communication regarding walk-in availability.
Mixed Experiences
While some customers reported positive interactions with specific employees, the overall sentiment leaned towards dissatisfaction with service quality.
Facility Issues
Several reviews pointed out issues with the facility, including disorganization and lack of necessary supplies like tape for packaging.
- CHCynthia HenriquezDec 30, 20251.0Disappointed in this government-run establishment supervised by Linda. Arrived for walk-in hours (AS STATED ON THE WEBSITE) to update our kids’ passport only to be told it is by appointment only. The reason? Not enough staffing. WE WERE THE ONLY ONES THERE.
- MRMelanie RamirezDec 27, 20251.0This is the most slowest postal service ever they take very long to help a customer. I only come here when it’s the only way to return something and there’s no other option and the service has never changed, I’ve been here about 5 times this whole year.
- JLJasmine Joy Landry-OwoeyeDec 22, 20253.0This post office is located in a central location w/easy accessibility from a main road. It has lots of parking & inside there is post office boxes, drop off area, gift card area, & service desk. The space usually appears overall clean & organized. There is also a lot of unmet potential in this space. There is usually the same main worker here w/another assistant/side-worker. She is courteous & professional, but appears to not want the business by providing limited responses to inquiries & rather than explaining & giving options, tries to make decisions & speed up the transaction process w/limited options. For example, I asked about stamp options & she told me there was only "sponge bob" & the basic usual stuff. I inquired about a recent issue where I had ordered special stamps on their website & the items were never processed (listed as "pending") & I never received them. She said that they're probably sold out. When I said that seemed like good news & hopefully they could order more in the future to meet the demand, she said that they would probably still be overbought so they couldn't win. I have never seen more than 2 workers at a time & this main worker has always been here when I have come. Being holiday season, I saw lots & lots of packages & it seemed as though they were overloaded by the response of the other worker, & yet there is always just 2 people I can see from my vantage point. There were only a few of us in line which surprised me considering the time of year. Because the response is so limited & deflated, I think people tend to avoid this spot as much as possible. I can say this is the case for me. Again, lots of potential for growth. I love the post office & sending out packages. Having more options & customer support in this process would make a huge difference for this location.
- DPD PNov 22, 20251.0Terrible customer service. Self made policy of not being able to assist mailing international packages 15 minutes prior to closing. Ridiculous!
- AAangelNov 15, 20251.0Package left at box instead of taken to the door. Corner crushed because run over by someone else on street or possibly carrier when they pulled off. Amazing service. This is why fed ex and ups are a must. USPS hates their customers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 10299 Southern Blvd?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the USPS online scheduler, though some limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 10299 Southern Blvd?
The Post Office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Can I reserve a PO Box online and access it after hours?
Yes, PO Boxes can be reserved online at the USPS website. Most locations offer 24/7 lobby access to PO Boxes, but hours may vary by location.
What is the fee for a passport photo at this location?
The current fee for a passport photo at USPS is $15.
What options are available nearby for fitness and recreation?
Nearby fitness and recreational options include Planet Fitness gym and Gracie Barra Royal Palm Beach martial arts club, which you might visit before or after handling postal needs.
Are there nearby places to eat around the USPS at 10299 Southern Blvd?
Yes, nearby dining options include Thai Basil Royal Palm Beach for Thai cuisine and Red House Chinese for Chinese food, convenient for grabbing a meal after your visit.
If I need automotive supplies, where can I shop near the Post Office?
Driveshaft Power Inc, an auto parts and supply store, is located nearby and can serve your automotive needs.
Where can I go for children's activities near the Post Office?
Goldfish Swim School offers swimming lessons for children, and La La Land Royal Palm Beach provides a playground and indoor play center, ideal for family visits around your USPS trip.