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Visit your local Post Office™ at 10299 Southern Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
10299 Southern Blvd, Royal Palm Beach, FL
33411, United States
Hours
Reviews
2.0
259 reviews
5 stars
59
4 stars
7
3 stars
4
2 stars
5
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly highlighting specific employees like Tamara and Linette for their negative attitudes.
Wait Times
Customers frequently complained about long wait times and understaffing, with many expressing frustration over the slow service.
Passport Services
Numerous reviews indicated issues with passport services, including broken equipment, canceled appointments, and lack of communication regarding walk-in availability.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment was negative, with many expressing dissatisfaction with the service quality.
Disorganization
Several reviews mentioned the disorganized nature of the office, including problems with package handling and lack of clear communication.
- DPD P2 days ago1.0Terrible customer service. Self made policy of not being able to assist mailing international packages 15 minutes prior to closing. Ridiculous!
- AAangelNov 15, 20251.0Package left at box instead of taken to the door. Corner crushed because run over by someone else on street or possibly carrier when they pulled off. Amazing service. This is why fed ex and ups are a must. USPS hates their customers.
- OKOksana KozlovaNov 8, 20255.0Always fast and friendly service
- LFLisa FergusOct 11, 20255.0I had to wait in line as it’s a Saturday. But the customer service here is great. I think there was a rotation of 3 customer service representatives each one seemed to go above and beyond for the customer!! I got passport information that was so helpful. Well worth my time. Thank you USPS
- BBBre BauerOct 7, 20251.0DO NOT go here for passport services. I specifically needed an appointment here for my 6 week old baby. We were told upon making said appointment that they offer photo services. After arriving early for our appointment we were told the camera is broken and they are unable to take a photo. We were subsequently sent to a UPS location a half mile away and told we could return with our photo and complete our appointment. We got our photo and returned only to be confronted by the rudest service person asking “where did you go for 45 minutes?! My passport appointments will all be backed up because you took so long.” (We literally went to UPS and back). We were gone for 20 minutes. Reminder we are here for our 6 week old baby, AND we were tole to go to UPS because their device didn’t work. No fault of our own. I feel so silly writing this because normally if this wasn’t a government run establishment, I would have somewhere to call and complain for such horrible customer service. But because these workers are protected by our poorly run federal departments such as the USPS, they feel completely entitled to treat customers with such disrespect and common courtesy because they know your complaint will go nowhere. There are no repercussions for their attitude or actions. We as paying customers should not have to anticipate a dispute, attitude or mistreatment. ESPECIALLY when met with nothing but kindness and a friendly manner. I am baffled that standing there with a brand new baby anyone could ever be treated this way.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 10299 Southern Blvd?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the USPS online scheduler, though some limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 10299 Southern Blvd?
The Post Office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Can I reserve a PO Box online and access it after hours?
Yes, PO Boxes can be reserved online at the USPS website. Most locations offer 24/7 lobby access to PO Boxes, but hours may vary by location.
What is the fee for a passport photo at this location?
The current fee for a passport photo at USPS is $15.
What options are available nearby for fitness and recreation?
Nearby fitness and recreational options include Planet Fitness gym and Gracie Barra Royal Palm Beach martial arts club, which you might visit before or after handling postal needs.
Are there nearby places to eat around the USPS at 10299 Southern Blvd?
Yes, nearby dining options include Thai Basil Royal Palm Beach for Thai cuisine and Red House Chinese for Chinese food, convenient for grabbing a meal after your visit.
If I need automotive supplies, where can I shop near the Post Office?
Driveshaft Power Inc, an auto parts and supply store, is located nearby and can serve your automotive needs.
Where can I go for children's activities near the Post Office?
Goldfish Swim School offers swimming lessons for children, and La La Land Royal Palm Beach provides a playground and indoor play center, ideal for family visits around your USPS trip.