United States Postal Service

1.9
222 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1905 W Blue Heron Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1905 W Blue Heron Blvd, Riviera Beach, FL
33404, United States

Hours

Reviews

1.9
222 reviews
5 stars
43
4 stars
5
3 stars
5
2 stars
10
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly supervisors, leading to a negative customer experience.

Long Wait Times

Customers frequently reported excessively long wait times, often with only one employee serving a large number of customers.

Package Handling Issues

Several customers experienced problems with packages being delivered to the wrong address or not being delivered at all, raising concerns about reliability.

Inconsistent Service Quality

While some customers praised individual employees for their helpfulness, many others reported overall poor service and lack of attention from staff.

Facility Conditions

The post office was described as dirty and poorly maintained, contributing to a negative impression of the service.
  • MS
    Matthew Stevens
    Jan 3, 2026
    1.0
    This is gotta be the worst Post Office ever to employees, and they both disappear for 1015 minutes in the back somewhere. There's people doing passports, they're going ahead of everybody, they just walk in the door and just take passports from anybody immediately and make everybody else wait. This is the worst Post Office ever, do not go to this Post Office incompetent people. And whoever's the manager , they should be fired
  • MS
    M Stella
    Dec 23, 2025
    1.0
    Horrible service by the supervisor. He was extremely rude and dismissive. I respectfully tried to get his attention, and he completely ignored me. Very unprofessional behavior at this post office.
  • CS
    christopher stphenson
    Aug 2, 2025
    1.0
    Lies - how are you gonna deliver one package and forget another then lie and say that the front door was not accessible. I’ve got every time stamp to hold you accountable. Crazy thing is. Nothing will happen. If I ran a business like this I’d be shut down in no time. Pathetic.
  • CP
    CarRon Pearson
    Jul 16, 2025
    1.0
    ITS A GOVERNMENT JOB I NEVER SEEN ONE OF THEIR EMPLOYEES ON THE PHONE WHEN THEY SHOULD BE HELPING THE NEXT CUSTOMER. So I just left here trying to return a package. And there’s a flamboyant individual working but then he jumps on his phone and started talking then get up instead of assisting me then he turned around and came back and told me I needed to put my items in a package when it was already in one so him. So I told him/her that it stated that it needed no packing. He really wanted to talk on him/her phone. So I left and now driving 30mins to go to another location. 😡 😡 😡 😡 😡 worse service in the world
  • TT
    TheOfficialprincessa
    Jun 28, 2019
    1.0
    The employees at this facility steal packages and there is no consequence. Whatever you do do NOT send anything certified. Waste of money and time!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.