FedEx Ship Center

3.8
324 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Riviera Beach, FL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
7840 Central Industrial Dr, Riviera Beach, FL
33404, United States

Hours

Reviews

3.8
324 reviews
5 stars
181
4 stars
41
3 stars
27
2 stars
20
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor service experiences.

Delivery Issues

Numerous complaints about delivery problems, including missed deliveries, incorrect tracking, and packages being marked as undeliverable without attempts.

Efficiency

Some customers noted quick and efficient service, while others experienced long wait times and slow processing.

Staff Training

Several reviews highlighted the need for better staff training, particularly in handling customer inquiries and operational procedures.

Positive Experiences

Despite the issues, many customers expressed satisfaction with specific employees who provided excellent service.
  • FC
    Fabian Campbell
    Oct 31, 2025
    5.0
    Supreme customer service. Quick and efficient. FedEx the way for pick ups, or deliveries..
  • DM
    Douglas Melvin
    Sep 26, 2025
    1.0
    The drivers at this location often lie and say "customer unavailable" when it is late in the day. My delivery: 1) Had no signature required and could be left at the door 2) No door tag left 3) No photo of my address, a picture of a white blob 4) I received ANOTHER Fedex delivery today no problem 5) I have a Fedex account and the app, within 5 seconds of getting the notification that the delivery couldn't be made I was out on the street - no Fedex truck If you can't make a delivery because you don't want to work any later, stop blaming the customer and own-up to what the real issue is - you couldn't finish your route.
  • JM
    Jessica Moisa
    Sep 25, 2025
    1.0
    FedEx is full of incompetent workers- and an automated system that will make you want to lose your mind. I hate this company.
  • TM
    T.J. Miller
    Sep 17, 2025
    5.0
    Fantastic service, friendly staff.
  • BM
    B M
    Aug 31, 2025
    1.0
    Stopped in Saturday 8/30 after getting text notification of my package being available for pickup the day before. The guy at service desk checked and told me it says my package is on hold and asked if I had put it on hold. I told him I didn’t and provided him with the proof of the FedEx text. He accused me of being combative….lol…..so then I asked “what is your solution. I’m here to pick up a package.” Anyways it took them a while to find it while I waited. Stuff gets misplaced sometimes but their employees need proper training and shouldn’t be verbally attacking customers.

Frequently Asked Questions About FedEx Ship Center

What services are offered at FedEx Ship Center in Riviera Beach, FL?

FedEx Ship Center offers packing supplies, boxes, and various FedEx shipping services including expedited, standard, and economy shipping.

What are the operating hours of the FedEx Ship Center in Riviera Beach?

The FedEx Ship Center is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.