United States Postal Service

2.2
352 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10810 Boyette Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10810 Boyette Rd, Riverview, FL
33569, United States

Hours

Reviews

2.2
352 reviews
5 stars
97
4 stars
7
3 stars
7
2 stars
14
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.

Delivery Issues

Many customers reported problems with lost or misdelivered packages, leading to frustration and dissatisfaction.

Staff Professionalism

Several reviews mentioned unprofessional behavior from staff, including lack of urgency and poor communication.

Mixed Experiences

While some customers had positive interactions with specific employees, the overall sentiment leaned heavily towards negative experiences.
  • BG
    Ben Gionfriddo
    1 day ago
    1.0
    I hate snail mail with a passion these people couldn’t roll a ball down a hill this is the most aggravating way to deal with any sort of mail this place sucks just like the government sucks
  • CF
    Cassie Fleming
    2 days ago
    1.0
    Some of the rudest employees. Don’t look up from their phones when you’re next in line, toss the envelopes at you, grunting answers. After my most recent visit, I’ll just pay more and stick with other options.
  • VF
    Vanessa Fernandez
    Dec 29, 2025
    1.0
    The customer service experience was very disappointing.I went to the the office to ask regarding missing mail to obtain guidance on the next steps. The U.S. Postal Service representative, despite stating seven years of service, was unable to provide assistance beyond directing me to the website.
  • SP
    Stephanie Pazmiño-Verderber
    Dec 16, 2025
    1.0
    I went in-person and filled out two forms. One to hold my mail and the other to change to a new address. Well, no one did their job. My mail was not held and neither was my address changed. I had to go to my new USPS location and fill out the same form for the address change that I did before and they were able to do their job properly. They told me they didn't see anything in the system, so do you guys just toss forms with personal information/signatures away? Thank goodness for people that actually do their job properly and that care.
  • TW
    Tontme Wilson
    Nov 25, 2025
    1.0
    The black lady cleck at counter not friendly got attitude just retired give young person the job if you not happy at all way are you dealing with public

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.