The UPS Store

3.7
146 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3452 in Riverview offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Boyette And McMullen In The Publix Center.

Details

  • DeliveryNot available

Location

The UPS Store
11705 Boyette Rd, Riverview, FL
33569, United States

Hours

Reviews

3.7
146 reviews
5 stars
90
4 stars
6
3 stars
3
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude behavior and poor service, particularly regarding notary services and charges for tape.

Pricing Issues

Multiple reviews highlighted dissatisfaction with charges for services like taping boxes and printing labels, which customers felt were excessive compared to other locations.

Efficiency

Many customers appreciated the quick service and efficiency of the staff, noting that they were able to handle transactions swiftly even during busy times.

Inconsistency

There were complaints about inconsistent service, particularly regarding the availability of notary services and adherence to posted hours.
  • VV
    vi
    Jan 3, 2026
    5.0
    I’ve used this location several times over the last year and staff is constantly friendly and helpful. Most recently the week of Christmas, Ken was kind and helpful despite the line.
  • TW
    Tamara Wohlwend
    Dec 20, 2025
    5.0
    Always friendly and helpful
  • MM
    Maria
    Dec 6, 2025
    2.0
    They charge customers to tape up a box ? I was charged $1.08 for tape to simply tape my box closed. Other locations do not charge to tape a box! Be fair and consistent! And don’t charge your customer to tape a box closed! So absurd
  • BH
    Bob Hintze
    Dec 2, 2025
    2.0
    Don't advertise Notary services if you can't fulfill them. This is the third time in the past six months I have gone to this store to get a document notarized. Each time I was told they were short-staffed and too busy. Today, there was one customer besides us and three folks working. If you can't invest three minutes to notarize, then don't offer it. I went to ShipGulfCoast down the road and was promptly taken care of. They will get my business going forward.
  • TL
    Tommy Lee
    Nov 26, 2025
    1.0
    Came to the store at 5:00 pm, well before closing at 6:30, and waited in line. When I finally reached the counter, I was told the notary wouldn’t notarize my documents because “there are only 3 people working today.” Meanwhile, the notary was standing right there putting boxes away. It’s unacceptable that staff decide whether they feel like helping customers instead of providing the services advertised. It definitely felt like they didn’t care and just didn’t want to bother. If the store is open and the service is available, customers should not be turned away for no valid reason. Very disappointing experience.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Riverview offer?

The UPS Store #3452 in Riverview offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.