The UPS Store

3.6
159 reviews
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Business Details

10312 Bloomingdale Ave, Riverview, FL
33578, United States
(813) 620-1100
https://locations.theupsstore.com/fl/riverview/10312-bloomingdale-ave
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6090 in Riverview offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Bloomingdale & Gornto Lakes Across From Super Target.

Details

  • DeliveryNot available

Location

The UPS Store
10312 Bloomingdale Ave, Riverview, FL
33578, United States

Hours

Reviews

3.6
159 reviews
5 stars
98
4 stars
1
3 stars
8
2 stars
4
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Charles, Damien, and CJ.

Inconsistent Experiences

While some customers reported excellent service, others experienced issues with rude staff, poor communication, and unresolved package problems.

Store Conditions

Several reviews mentioned unpleasant odors in the store, including mildew and inappropriate music, which detracted from the overall experience.

Operational Issues

Customers frequently noted problems with the store's hours, including late openings and understaffing, leading to long wait times.

Pricing Concerns

There were complaints about unexpected fees for services like printing and packaging, which some customers found unreasonable.
  • AF
    Althea F
    4 days ago
    1.0
    11/20/25 at 6:15pm - Terrible customer service! I dropped off an Amazon return and the young man never opened his mouth to greet me, say hello, goodbye or thank you. Not one word the entire time. I will use another UPS for my services.
  • KS
    Kathia Suero
    Nov 1, 2025
    5.0
    Update *** 11/8/2025*** I went back today and was treated wonderfully. Tristan was amazing and friendly. Thank you! We went to UPS to drop off a package. After scanning, we realized it didn’t fit in the designated drop-off area. There was no one at the front desk, so we called out, and a young man came out looking very annoyed. I asked where I could leave the box — he didn’t greet me or even answer, just pointed to the counter. We asked if something was wrong or if he was upset, and he rudely replied that this is just how he is, that nothing’s wrong. We left and will never come back. As we were walking out, more people started arriving, and we could hear that he didn’t greet them either — just asked, “What do you need?” in the same unfriendly tone.
  • SJ
    Stan Wilson Jr
    Oct 14, 2025
    5.0
    The Best UPS Store Hands Down ! Always willing to go above and beyond! Customer service is always delightful. This is my store from now on. Thank You !
  • FG
    Freddie Goggins
    Oct 4, 2025
    1.0
    My package is still missing, and I am not happy at all. The clerk asked me if I wanted a receipt and I said yes, which is the only reason for the proof of my package, my package never was scanned leaving the store!!!! Bad business!!!
  • VV
    Victoria
    Sep 17, 2025
    5.0
    Omg Charles is one million.Very professional , outstanding person ,I will always recommend him.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 8:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered at The UPS Store in Riverview?

The UPS Store #6090 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and small business services.