The UPS Store

3.6
162 reviews
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Business Details

10312 Bloomingdale Ave, Riverview, FL
33578, United States
(813) 620-1100
https://locations.theupsstore.com/fl/riverview/10312-bloomingdale-ave
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6090 in Riverview offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Bloomingdale & Gornto Lakes Across From Super Target.

Details

  • DeliveryNot available

Location

The UPS Store
10312 Bloomingdale Ave, Riverview, FL
33578, United States

Hours

Reviews

3.6
162 reviews
5 stars
100
4 stars
1
3 stars
8
2 stars
4
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.

Staff Performance

Certain staff members, particularly Charles and CJ, were highlighted for their exceptional service, while others were criticized for poor attitudes and lack of professionalism.

Store Conditions

Several reviews mentioned issues with cleanliness and unpleasant odors in the store, which detracted from the overall customer experience.

Operational Issues

Customers reported problems with the store's hours, including instances of being closed during posted hours and poor communication regarding services.
  • SL
    Susana Lopez
    Dec 29, 2025
    1.0
    Since I enter I said good night no answer from the guy with braids on hair ,he was very rude I need to tape my box and I ask him if I can do it and he exclaim nooo I'll do it with a bad attitude, so I told him that I need him to put the tape in front of me and he grab the tape mad and tape it with a bad attitude very disappointed bad customer service definitely no coming back to this ups
  • NL
    Naija Landers
    Dec 7, 2025
    5.0
    Polite and didn’t mind explaining instructions to save the trouble for next time. Helpful.
  • AF
    Althea F
    Nov 20, 2025
    1.0
    11/20/25 at 6:15pm - Terrible customer service! I dropped off an Amazon return and the young man never opened his mouth to greet me, say hello, goodbye or thank you. Not one word the entire time. I will use another UPS for my services.
  • KS
    Kathia Suero
    Nov 1, 2025
    5.0
    Update *** 11/8/2025*** I went back today and was treated wonderfully. Tristan was amazing and friendly. Thank you! We went to UPS to drop off a package. After scanning, we realized it didn’t fit in the designated drop-off area. There was no one at the front desk, so we called out, and a young man came out looking very annoyed. I asked where I could leave the box — he didn’t greet me or even answer, just pointed to the counter. We asked if something was wrong or if he was upset, and he rudely replied that this is just how he is, that nothing’s wrong. We left and will never come back. As we were walking out, more people started arriving, and we could hear that he didn’t greet them either — just asked, “What do you need?” in the same unfriendly tone.
  • SJ
    Stan Wilson Jr
    Oct 14, 2025
    5.0
    The Best UPS Store Hands Down ! Always willing to go above and beyond! Customer service is always delightful. This is my store from now on. Thank You !
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 8:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered at The UPS Store in Riverview?

The UPS Store #6090 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and small business services.