The UPS Store

4.2
232 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7605 in Riverview offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
3879 US-301, Riverview, FL
33578, United States

Hours

Reviews

4.2
232 reviews
5 stars
179
4 stars
2
3 stars
2
2 stars
5
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some employees received praise for their friendliness and helpfulness, while others were reported as rude and unprofessional.

Pricing Issues

Customers expressed frustration over perceived overcharging for services and materials, feeling that the store often nickels and dimes them.

Staff Performance

While some staff members were highlighted for exceptional service, others were criticized for poor attitudes and lack of assistance.

Cleanliness and Environment

The store is generally noted for being clean and well-maintained, contributing positively to customer experiences.

Efficiency

Customers appreciated the quick service during busy times, although there were complaints about inconsistent wait times and store opening hours.
  • KK
    Kelle
    Nov 16, 2025
    1.0
    If you’re looking for a sassy attitude, this is where to go. I came to make a copy of a document. This black female with braids snatched it out of my hand went to go print it and said this paper is crinkled. I hope you don’t mess up my machine she reiterated it’s $.20 to make a copy. I said who cares I came here to make a copy. I paid her and she had an attitude the whole entire time she should’ve stayed in bed and not came to work. I will never come here again. I take my business where it is wanted. Not to feel put out by getting 2 copies. unprofessional and other reviews at this store reflect the same lady with the same attitude yet nothing has changed. She belongs working from home not in the public eye as she cannot act appropriate.
  • JM
    Jennifer Martinez
    Nov 9, 2025
    5.0
    Yvonne was super friendly and welcoming!
  • CP
    Chris Pieslak
    Nov 2, 2025
    5.0
    Always friendly and helpful anytime I go in that store. Even when they are busy!
  • CN
    Chana N
    Oct 30, 2025
    1.0
    The dark skin lady with long braids has been consistently rude and unprofessional during my visits. Her attitude makes me uncomfortable returning here. the gentleman who usually works beside her is always polite and helpful. I come here mainly for the convenience, but I’d rather wait in line for another staff member than be served by her. Customer service requires patience and professionalism, qualities that seem to be lacking in her approach.
  • JS
    Julia Shelton
    Oct 18, 2025
    2.0
    I just stopped in to drop off a package that I needed to get sent out, and I was in a great mood until I went into the store and dealt with a gentleman with dark hair who was extremely unfriendly and did not seem to want to help me at all. The only reason I come to the store is because it is right up the street from my house and I do not driveP And I’ve been to the store many times before and everyone is usually pretty friendly, but this guy was exceptionally out of character for this store. Not only did he seem to be more concerned with the fact that the sore was closing soon, but he was also tossing around packages as soon as he taped them up and got them ready to be sent out. I sent out an iPhone and I certainly hope he did not toss my package around because that is an expensive piece of equipment.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Riverview?

The UPS Store in Riverview is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.