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The UPS Store

4.1
(245 reviews)

Business Details

3879 US-301, Riverview, FL
33578, United States
(813) 419-1444
https://locations.theupsstore.com/fl/riverview/3879-us-301

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7605 in Riverview offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
3879 US-301, Riverview, FL
33578, United States

Hours

Reviews

4.1
245 reviews
5 stars
187
4 stars
2
3 stars
2
2 stars
5
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some employees like Yvonne and Mauricio received praise for their friendliness and helpfulness, others, particularly a female employee with braids, were frequently described as rude and unprofessional.

Service Speed

Customers appreciated the fast and efficient service during their visits, although there were complaints about slow service during busy times.

Store Environment

The store was noted for being clean and organized, but some customers reported unpleasant experiences due to the demeanor of certain staff members.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing practices, including unexpected charges for services and packaging, leading to perceptions of being 'nickel and dimed'.
  • EM
    ebony mitchell
    3 days ago
    5.0
    I absolutely love this store and all of its workers. I was rushing in at the last minute and Arthur helped me so much. And was so nice. All of the workers here are awesome. Give them all a raise💯
  • CB
    Cindy Jo Boatman
    Feb 19, 2026
    5.0
    Friendly staffing and easy and pleasant staff every time I visit.
  • AH
    Alexandra Hernández
    Feb 9, 2026
    1.0
    I came to this store today 2/9/2026 around 10 am with a return from Amazon. A black tall male employee refused to give me services unless I brought another box. I explain multiple times to him that was the box the item was delivered at and there was another box inside with the original item. He proceeded to open the first box because he didn’t believe me, then I explain the sticker from Amazon was still noticeably on the surface of the box but anyways he was determined to make my day miserable. I had to walk out with my package and found another UPS to return it. I had no problems at all in the other UPS Store I went after the incident.
  • SG
    Sandy Gomez
    Jan 28, 2026
    1.0
    This morning I went to make some returns at this UPS store. The woman with braids who was behind the counter began treating me with an attitude and giving me unfriendly looks from the moment I walked in. She spoke to me in a condescending manner in Spanish, even though I hadn’t said a single word. After a couple of minutes, I left the store feeling very uncomfortable and without being able to resolve my issue. I have also seen other comments reporting similar experiences with this same employee.
  • AS
    Apollo Sams
    Jan 23, 2026
    1.0
    I walked in UPS this morning to pick up a package I got delivered there from Nike due to high crime in my area. I never had a problem with UPS service but soon as I walked in a guy said how can I help you and I said I came to pick up a package ( mind you guys the ID is in my hand ready to pass over) some black lady blue shirt very nasty tone We need your ID whats your name I just gave it to the guy already and showed and handed him the ID she was rude big time she need to have a better attitude her tone is nasty lady I don’t owe UPS I was just picking up a package her spirit is oFF I will no longer pick up my Nike packages from this location I will go a extra mile to get great service like good morning may I help you… great day of America 🇺🇸 and it’s said this has to be a private own location no way UPS corporation will tolerate that attitude towards customers that haven’t gave her a hard time or even spoke yet she instantly has a nasty demeanor. I signed for my package I didn’t cuss or make a fuss I politely walked out and said I will never visit this location again. Tone is everything respect is everything it’s free she definitely should use it! The black male thanks for staying professional

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Riverview?

The UPS Store in Riverview is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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