The UPS Store

4.1
235 reviews
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Business Details

3879 US-301, Riverview, FL
33578, United States
(813) 419-1444
https://locations.theupsstore.com/fl/riverview/3879-us-301
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7605 in Riverview offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
3879 US-301, Riverview, FL
33578, United States

Hours

Reviews

4.1
235 reviews
5 stars
180
4 stars
2
3 stars
2
2 stars
5
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful service from staff like Yvonne and Mauricio, several reviews highlighted instances of rudeness and unprofessional behavior from specific employees, particularly a woman with braids.

Efficiency

Some customers reported slow service and long wait times, particularly during busy hours, while others noted quick and efficient service from certain staff members.

Pricing Issues

Multiple reviews mentioned dissatisfaction with pricing practices, including unexpected charges for services like printing and packaging, leading to perceptions of being 'nickel and dimed'.

Store Management

There were complaints about inconsistent staff behavior and management's failure to address ongoing issues with certain employees, impacting overall customer experience.
  • ZJ
    zaria jean-baptiste
    4 days ago
    1.0
    Location is uninviting and rude. Especially the lady with braids.
  • LI
    Lanard Isaac
    Dec 18, 2025
    1.0
    I strongly do not recommend this location. The service was incredibly slow, unresponsive, and unprofessional. It took them 15 minutes just to notarize a single document because the staff seemed completely unprepared and incompetent. Save your time and go elsewhere.
  • MH
    Michelle Hernandez
    Dec 13, 2025
    5.0
    I have used UPS for a year now for all my packages and have not been disappointed with them. Last year I sent a box of gifts through the post office and it took a month for it to be received in Illinois from Florida
  • RF
    Ryan Fitz
    Dec 13, 2025
    1.0
    Locked their doors 20min before closing? Unprofessional
  • KK
    Kelle
    Nov 16, 2025
    1.0
    If you’re looking for a sassy attitude, this is where to go. I came to make a copy of a document. This black female with braids snatched it out of my hand went to go print it and said this paper is crinkled. I hope you don’t mess up my machine she reiterated it’s $.20 to make a copy. I said who cares I came here to make a copy. I paid her and she had an attitude the whole entire time she should’ve stayed in bed and not came to work. I will never come here again. I take my business where it is wanted. Not to feel put out by getting 2 copies. unprofessional and other reviews at this store reflect the same lady with the same attitude yet nothing has changed. She belongs working from home not in the public eye as she cannot act appropriate.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Riverview?

The UPS Store in Riverview is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.