United States Postal Service

3.3
152 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 130 E Marion Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
130 E Marion Ave, Punta Gorda, FL
33950, United States

Hours

Reviews

3.3
152 reviews
5 stars
72
4 stars
17
3 stars
2
2 stars
7
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Delivery Issues

Numerous complaints were made regarding lost packages, undelivered mail, and poor delivery service, causing frustration among customers.

Phone Accessibility

Customers expressed dissatisfaction with the inability to reach the post office by phone, often encountering long wait times or no response.

Efficiency

While some reviews noted quick service, others highlighted inefficiencies, such as long lines and slow processing times.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive interactions while others faced significant issues.
  • PG
    Phillip Gonzales
    Oct 20, 2025
    5.0
    I made my first EDDM business mailing at this post office and I was all over the place, not quite sure what I was doing. Jeannie and Lauren were AMAZING and helped me through the entire process, providing amazing customer service and I left with a smile. So grateful for wonderful public servants like them, you guys rock!
  • DR
    Dusti Raw
    Sep 19, 2025
    5.0
    Gina & Brenda are the ABSOLUTE BEST!!! They are both so caring, compassionate, understanding, hardworking, and actually care about the customers (unlike some other places). Every time I go there, which is a lot, they are also so kind and quick! Not to mention efficient and helpful. If you need to go to a USPS store, definitely choose this one. 5 stars all day!
  • JF
    Jojo Faye
    Sep 12, 2025
    1.0
    Almost impossible to speak to someone when calling, my package was lost and was told to just wait 30 days!!!! If I could rate 0 I would
  • HC
    Hay C.
    Aug 11, 2025
    1.0
    Apparently we cant have packages delivered at our address anymore because the mail lady isn't obligated to stray off route. What's absolute garbage and PURE LAZINESS is that I left a note with my phone number and said I would come to the gate and get them. NOW I HAVE TO LEAVE WORK EARLY TO GET MY PACKAGES AND THATS TIME I LOSE ON MY PAYCHECK BECAUSE THEIR MAIL DELIVERY SYSTEM IS ACTUAL GARBAGE!!!!!! And the best part is: No one can answer the damn phone.
  • VF
    Vicki Frazier
    Jul 16, 2025
    5.0
    Wick in and out

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.