The UPS Store

3.7
256 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5525 in Port St Lucie offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Tradition I-95 & Gatlin Blvd.

Details

  • DeliveryNot available

Location

The UPS Store
10380 SW Village Center Dr, Port St Lucie, FL
34987, United States

Hours

Reviews

3.7
256 reviews
5 stars
164
4 stars
7
3 stars
7
2 stars
10
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Wanda and Shun for their exceptional service.

Management Issues

Several reviews highlighted concerns about the management style, particularly regarding rudeness and unprofessional behavior from the manager, which negatively impacted customer experiences.

Pricing Concerns

Customers expressed dissatisfaction with high shipping costs and unexpected charges, leading some to seek alternatives.

Busy Environment

The store is often busy, which can lead to longer wait times, but many noted that the staff manages to keep the lines moving efficiently.
  • KB
    Katherine “Kat” Brown
    Jan 3, 2026
    1.0
    The people working in this store were rude and not at all knowledgeable about Amazon returns. The young man that I spoke with wanted to charge me almost $30 for a free Amazon return. No one here seemed to care about the customers. I went to another location and completed my return for free. I would not recommend this store to anyone.
  • BB
    Bala Balakrishna
    Dec 17, 2025
    5.0
    All the staff are professional, very courteous and pleasant to deal with. You spend a short time, but Always came away with a good feeling due to excellent customer service.
  • HL
    Hamilton Lover
    Dec 13, 2025
    5.0
    Great expirience! Does there job fastly every time.
  • MO
    Michael Omeara
    Dec 2, 2025
    1.0
    Allowed the guy to look in my package told me that I had to pay extra because I was packing a $10 tablet wanted to charge me $50 to ship my package with a pair of tennis shoes and a tablet told him it was a scam that UPS is scamming me because if I had it packaged up sealed already he wouldn't be able to force me to pay extra I told him I did not want to pay extra and he told me I could take it somewhere else.. so I did went to FedEx shipped it arriving on the same day that UPS would have delivered it and only for $25 thank you FedEx Stop scamming people UPS store
  • CT
    Cyndy Torres
    Oct 19, 2025
    5.0
    I love this UPS store!! It’s so convenient and I always appreciate how quickly and efficiently the staff works. Roxy was especially helpful and greeted me with a smile. 😃.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Port St Lucie offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.