United States Postal Service

2.3
183 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2255 SE Veterans Memorial Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2255 SE Veterans Memorial Pkwy, Port Saint Lucie, FL
34952, United States

Hours

Reviews

2.3
183 reviews
5 stars
49
4 stars
10
3 stars
2
2 stars
12
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees displaying negative attitudes towards customers.

Long Wait Times

Numerous reviews mentioned excessively long lines and slow service, often with only a few employees working during busy hours.

Package Issues

There were multiple complaints about lost packages, incorrect deliveries, and poor handling of mail, leading to frustration among customers.

Staffing Problems

Customers noted a lack of sufficient staff to handle the volume of customers, contributing to long wait times and poor service.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with the service.
  • CT
    Ciara Tierney
    Nov 12, 2025
    1.0
    Won’t answer their phone, won’t deliver my packages, can’t find out why because they won’t answer their phone and close before any regular 9-5 person can go in and talk to them. This is an example of how government run agencies DO NOT care about their community!
  • MA
    Maya A
    Sep 26, 2025
    1.0
    The heavyset white lady with blue eyes is truly awful to the community and no help. She was cold with me because there was a mistake with the address on my package and it was returned to this office and she refused to give me the package because she wanted me to buy a PO Box that was worth $90 or more just to receive this package, that is completely absurd and again since she refused, she told me that I have to set up a new drop off and this extremely lengthy process online. I asked her if she can just ship it to the distribution center, and I will pick it up there. She said she would which she did it incorrectly and the package is now lost! This is a valuable package. All because she just did not want to give it to me. A complete disgrace and karma will come.
  • PK
    Paul Klein
    Sep 3, 2025
    1.0
    What can I say just terrible,I just left after 10 minutes line didn't move,12 still ahead of me at that rate I would have been there 2hrs before I would have reached the counter,
  • SS
    Sofia
    Aug 26, 2025
    1.0
    The workers there are rudest people I’ve ever had to encounter , they ignored me and the guy behind me when I just wanted to ask where I could leave my packages, I had to wait in line just to ask a question and I didn’t even get a response the lady just pointed and turned to get the next person. I get the workload is bad and it’s a lot of people but getting treated like that by all workers really sucked.
  • NM
    Normarie Munoz
    Jul 29, 2025
    1.0
    I can see why they have negative reviews. It's a busy office, and some employees can't handle their frustration. It's hard to work under pressure, but it takes a lot of patience to provide customer service. Take a deep breath and don't be rude! That's all!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.