United States Postal Service

3.2
164 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 725 Dunlawton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
725 Dunlawton Ave, Port Orange, FL
32127, United States

Hours

Reviews

3.2
164 reviews
5 stars
82
4 stars
9
3 stars
3
2 stars
5
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some employees are praised for being friendly and helpful, others are criticized for rudeness and lack of professionalism.

Efficiency

Many customers noted that the service is generally quick and efficient, with lines moving swiftly, although there are complaints about understaffing during busy times.

Delivery Issues

Numerous reviews highlight problems with lost or misdelivered packages, leading to frustration among customers.

Management Concerns

Several reviews mention poor management and inadequate training for staff, contributing to negative customer experiences.

Inconsistent Experiences

Customers report a wide range of experiences, from excellent service to significant issues, indicating inconsistency in service quality.
  • MG
    Mike Grady
    Oct 29, 2025
    1.0
    I haven't problems with USPS for a very long time. The supervisors for this location made everything about my experience a living nightmare. I was spoken to like I was an idiot, lied to, and I even went as far as looking up procedures from the Postal Regulation Commission to show them. Even with a government website in their face, they said it was incorrect. I'm blown away by the ignorance and laziness of the staff here. With the exception of the two women working the clerk counters. I see by past reviews that I'm not going crazy. This location could use some proper training own their own procedures and people skills. If I was those clerks, I'd hate my job too.
  • JB
    Josh B
    Oct 29, 2025
    5.0
    I had an issue with a package missing and the worker I dealt with went above and beyond to make sure the problem was cleared up. She got in contact with me immediately and made sure to follow up to make sure I was happy and had no other issues. I’ve always had a great experience with this post office and this just makes me that much happier to have them here in the city.
  • KC
    K. C.
    Oct 28, 2025
    5.0
    I had a very pleasant and efficient experience at this post office today! The postal clerk was friendly and helpful. I would definitely return to this location.
  • BP
    B P
    Oct 24, 2025
    5.0
    Idk why there's bad reviews I'm here almost everyday and everyone is nice and friendly and they are fast. Never had a problem
  • PK
    Patricia Klayer
    Oct 10, 2025
    1.0
    After waiting 15 minutes in line with only one employee working the line, I had a package to deliver and I had a label and tracking number. I send off and was sent told I had to buy packing tape and tape it to the box myself. I bought the tape and asked her if she could tape it and she said no. I struggled with the tape and couldn’t get it to come out right to tape the label on the package. I’m eighty Years old, facing a knee replacement and had to stand in line all that time, and they were not courteous enough to help me. I brought the package and the tape home to try to do it myself and then I will have to go back to the post office to drop it off.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.