The UPS Store

4.3
467 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4016 in Port Orange offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At I-95 And Taylor Road.

Details

  • DeliveryNot available

Location

The UPS Store
1648 Taylor Rd, Port Orange, FL
32128, United States

Hours

Reviews

4.3
467 reviews
5 stars
372
4 stars
7
3 stars
3
2 stars
7
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Matthew, Roland, and Dean, received high praise for their friendly, helpful, and efficient service, often going above and beyond to assist customers.

Atmosphere

Customers appreciate the welcoming and positive atmosphere of the store, noting that the employees create a fun and enjoyable experience.

Efficiency

Many reviews highlight the quick and efficient service provided, with minimal wait times and smooth transactions.

Mixed Experiences

While most feedback is positive, there are a few negative experiences regarding customer service, particularly related to handling complaints and honoring advertised prices.

Long-term Loyalty

Several customers have been returning to this location for years, indicating a strong sense of loyalty and satisfaction with the service provided.
  • BK
    Brandon Kester
    Nov 12, 2025
    5.0
    Great job, everyone at this location! We live in New Smyrna and drive to this store just because the team is always upbeat, smiling, and so helpful. Thank you for making every visit such a pleasant experience!
  • NC
    nicholas caruso
    Nov 11, 2025
    5.0
    Always greeted with a smile. Service is efficient and reliable
  • TW
    Tina West
    Nov 4, 2025
    1.0
    Unbelievable, how rude and unprofessional these employees are. These young kids that worked there are condescending. When I asked for two receipts for two different packages that were going to two different people, the kid behind the counter literally screamed and yelled and gave me a hassle about wasting paper and refused my packages because I wanted two different receipts. Then, when I asked for the manager, miraculously, he stated he was a manager, which I know that was a lie because he has no managerial skills or customer service communication skills. He refused to give me the name and number of the owner Not the first time I’ve had bad experience with this situation there along with other people will never go back there will report them Would given negative star if possible . I send Beautiful out Several packages every day and tracking number receipts need to go to different people. There should be no reason why I’m not able to get a separate receipt for each package. It would be no different than if two different people came in sending out two different packages There wouldn’t be a problem then. That’s what they’re in business for. To ship out packages they acted like I was inconvenienced in them by having them press a button and print out another receipt. There were no other customers in the place and all five employees were standing around doing nothing but playing on their phones I’ve had this problem for the last several weeks will never go back there can’t get a hold of the owner either gonna report to UPS corporate cause obviously this is a franchise And they should know About these employee problems that have been going on for a while. That’s what these employees are there for to take people’s packages and ship them out all they were doing was standing around with nothing else to do. I guess that’s what happens when you hire these young kids who don’t know what they are doing for your business
  • VT
    Van Town
    Nov 3, 2025
    1.0
    The store is nice, the employees may need more training to be more professional. Childish behavior is all I can describe it as.
  • SM
    Sue McGonnell
    Oct 23, 2025
    5.0
    I live in New Smyrna Beach but prefer this Port Orange UPS. They have a happy yet business atmosphere you feel the moment you walk through the door. I really enjoy the employees and they get the job done in an efficient, friendly matter.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4016 in Port Orange offer?

The UPS Store #4016 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.