The UPS Store

4.5
252 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4522 in Port Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Shopping Center At Veterans, Kings Hwy & Peach Land.

Details

  • DeliveryNot available

Location

The UPS Store
24123 Peachland Blvd, Port Charlotte, FL
33954, United States

Hours

Reviews

4.5
252 reviews
5 stars
215
4 stars
4
3 stars
4
2 stars
1
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Amanda and Nadia for their exceptional service.

Inconsistent Experiences

While most reviews highlighted positive interactions, several customers reported negative experiences with specific employees, indicating a lack of consistent service quality.

Efficiency

Customers appreciated the quick and efficient service, especially during busy times, although some noted long wait times due to insufficient staffing.

Training Needs

Some reviews pointed out the need for better training in customer service skills for certain employees, as negative interactions were highlighted.
  • SW
    Susie West
    1 day ago
    5.0
    I really like when you enter their business you are greeted with a friendly "Hello" Nice touch!!
  • S9
    Sunny 941
    5 days ago
    5.0
    The associates are very friendly at this location I always get what I need and they’re happy to help.
  • JM
    Janet MacDonald
    Dec 17, 2025
    5.0
    The employee 206901, was very pleasant and was nice enough to take item shipped to Texas and put on Fragile sticker on for me.
  • LM
    Lisa Myers
    Dec 10, 2025
    1.0
    The store has been providing me great service until today. The employee that was helping me was terrible. She seemed very unhappy to be working and more annoyed to have to help me. I was shipping a toy helicopter, which was fragile. I told her I wanted it shipped in a box with bubble wrap for extra protection. She told me it would be $70 if I used a box. That sounded outrageous, but I didn’t argue. I reluctantly agreed she could put it in a bag which she did and then informed me she was finished with me. I asked if she could put a fragile label on the bag. She seemed quite upset that I would request such a thing. I was flabbergasted that she is a UPS store employee that doesn’t realize to put a fragile label on anything a customer says is fragile. I felt disrespected and walked out of the store in shock over how I had been treated. I’ve had multiple transactions with this particular store and have always been extremely happy with the service I received. I hope this employee gets training on positive customer service. They are hurting the business with their bad attitude and unprofessional behavior.
  • MM
    Michelle Moore
    Nov 24, 2025
    5.0
    Great service and very knowledgeable and helpful

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store in Port Charlotte?

The UPS Store in Port Charlotte is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.