The UPS Store

3.6
177 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3195 in Port Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Promenades Mall - Between Olean Blvd And Harbor Blvd.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
3280 Tamiami Trail, Port Charlotte, FL
33952, United States

Hours

Reviews

3.6
177 reviews
5 stars
109
4 stars
9
3 stars
2
2 stars
0
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, many customers praised the staff for being friendly, helpful, and efficient, although there were notable complaints about rudeness from some employees.

Staff Turnover

Several reviews mentioned high staff turnover, leading to inconsistent service experiences.

Store Cleanliness

Customers generally found the store to be clean and well-maintained.

Service Speed

Most customers appreciated the quick service, even during busy times, although some reported long waits.

Communication Issues

There were complaints regarding poor communication about store hours and services, leading to customer frustration.
  • AB
    Amelia Benavente
    3 days ago
    5.0
    Hello; my name is actually Amelia Roman, I shipped out a box and did a handful of Amazon returns. Cierra is the young lady who helped me out. There were several others in the store and she was able to multitask everyone thoroughly and timely. I am terminally ill with a brain disease and Cierra does not realize the impact she made with all of her assistance with my returns and the box I was mailing out. While multitasking she kept a smile and did not show anything except professionalism and a great attitude. I would like for her to be recognized for her tremendous job she did this morning with everyone in the store with such efficiency. Maybe a nice bonus for the holidays. Maybe a significant raise that would make a difference in her life. Because for me being a Terminally Ill, Army Retired Combat Military Police, I tend to see a lot of entitlement & unprofessionalism in Customer Service. Cierra is far beyond any of this. Please treat her well for a job well done with much overachievement. Thank you & God Bless.
  • CD
    Clarence Duncan
    6 days ago
    5.0
    Excellent service!
  • TW
    Tami Wullschleger
    Nov 12, 2025
    1.0
    Very unprofessional staff. I felt attacked by a gentleman sitting at a computer behind me when I was trying to inquire about a lost box I had shipped a month ago at the counter. I will use a different location in the future.
  • SD
    Suzanne Davis
    Oct 21, 2025
    5.0
    Good service. Lines long but move fast.
  • TF
    Thomas Fitzgerald
    Sep 29, 2025
    5.0
    Sierra and Nancy Rock!!! The store is clean. The people are nice And most importantly, they’re honest and they care!!!!! This UPS store is lucky to have two employees like them. I would hire them myself any day of the week.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Port Charlotte?

The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and Sunday from 10:00 AM to 3:00 PM.