Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3195 in Port Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Promenades Mall - Between Olean Blvd And Harbor Blvd.
Overall, many customers praised the staff for being friendly, helpful, and efficient, although there were notable complaints about rudeness from some employees.
Staff Turnover
Several reviews mentioned high staff turnover, leading to inconsistent service experiences.
Store Cleanliness
Customers generally found the store to be clean and well-maintained.
Service Speed
Most customers appreciated the quick service, even during busy times, although some reported long waits.
Communication Issues
There were complaints regarding poor communication about store hours and services, leading to customer frustration.
AB
Amelia Benavente
3 days ago
5.0
Hello; my name is actually Amelia Roman, I shipped out a box and did a handful of Amazon returns. Cierra is the young lady who helped me out. There were several others in the store and she was able to multitask everyone thoroughly and timely. I am terminally ill with a brain disease and Cierra does not realize the impact she made with all of her assistance with my returns and the box I was mailing out. While multitasking she kept a smile and did not show anything except professionalism and a great attitude. I would like for her to be recognized for her tremendous job she did this morning with everyone in the store with such efficiency. Maybe a nice bonus for the holidays. Maybe a significant raise that would make a difference in her life. Because for me being a Terminally Ill, Army Retired Combat Military Police, I tend to see a lot of entitlement & unprofessionalism in Customer Service. Cierra is far beyond any of this. Please treat her well for a job well done with much overachievement. Thank you & God Bless.
CD
Clarence Duncan
6 days ago
5.0
Excellent service!
TW
Tami Wullschleger
Nov 12, 2025
1.0
Very unprofessional staff. I felt attacked by a gentleman sitting at a computer behind me when I was trying to inquire about a lost box I had shipped a month ago at the counter. I will use a different location in the future.
SD
Suzanne Davis
Oct 21, 2025
5.0
Good service. Lines long but move fast.
TF
Thomas Fitzgerald
Sep 29, 2025
5.0
Sierra and Nancy Rock!!!
The store is clean. The people are nice And most importantly, they’re honest and they care!!!!!
This UPS store is lucky to have two employees like them. I would hire them myself any day of the week.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Port Charlotte?
The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store 3195 open on holidays?
The store is closed on certain holidays such as November 27, December 25, December 31, January 1, and January 19, but operates regular hours on others like November 11 and 28.
What services does The UPS Store in Port Charlotte offer?
They provide packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, small business services, computer access, and passport/photo ID services.
Where is The UPS Store located in Port Charlotte?
The UPS Store #3195 is located at 3280 Tamiami Trail, Ste 36, inside Promenades Mall between Olean Blvd and Harbor Blvd in Port Charlotte, FL 33952.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I send an email to The UPS Store in Port Charlotte?
Yes, you can contact them via email at store3195@theupsstore.com.
Does The UPS Store offer any special discounts or coupons?
Yes, customers can save big with their special offers and coupons available on their website.
What nearby places can I visit before or after my visit to The UPS Store?
You might want to check out The Parrot Entertainment Magazine, a local print media outlet, nearby for entertainment news and events.
Are there any nearby businesses for mobile phone needs around The UPS Store?
Yes, Verizon and Wireless Zone, Verizon Authorized Retailer, are nearby for mobile phone and telecommunications needs.
What fitness and health facilities are near The UPS Store in Port Charlotte?
You can visit YouFit Gyms for fitness training and H2U for hospital, medical services, and pharmacy needs nearby.