The UPS Store

3.7
174 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4898 in Ponte Vedra offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Cr210 And Mickler Rd, In Publix Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
101 Marketside Ave, Ponte Vedra, FL
32081, United States

Hours

Reviews

3.7
174 reviews
5 stars
115
4 stars
3
3 stars
2
2 stars
3
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their efficiency and willingness to assist.

Manager Issues

Several reviews mentioned the manager's rude and unprofessional behavior, negatively impacting customer experiences.

Inconsistency

Customers reported inconsistent service quality, particularly regarding training and handling of specific tasks like Amazon returns.

Pricing Concerns

Multiple reviews expressed dissatisfaction with high prices for services compared to other locations, leading to recommendations to seek alternatives.

Positive Experiences

Despite some negative feedback, many customers shared positive experiences, particularly with specific staff members who provided excellent service.
  • ME
    mark van engelen
    Jan 5, 2026
    1.0
    They used to be a UPS store but I had to wait for approx ten people with amazon returns(some with 6 or more packages) I was there with an actual UPS transaction and computers weren't working to put it through. They should drop the UPS moniker since they are not doing that anymore.
  • RB
    Robert B
    Jan 2, 2026
    5.0
    Great store, very professional and courteous staff. Warm at home experience. I have a mail box at this location. One of the best decisions I've ever made. Wishing everyone there a Happy New year. Best Regards R. Bonsall
  • JC
    James Coco
    Dec 31, 2025
    1.0
    I've been going to this store for years per the convenience. My daughter went in to drop off a package. It was taking a long time. I went in to check on her. I saw two African American employees, had her cornered, laughing. My 11 year old daughter seemed nervous and red faced. She then pushed past the employees. Both employees seemed mad. And gave me an outrageous look. When my daughter was in the car. She told me both adult employees asked her out asking her if she had ever been with an adult male? She said they gave her their phone number. I was outraged. I put the numbers in my phone. And went inside. Waited in line and called both numbers. Each time the phone rang a different employee picked it up. I was shocked. I've heard these two talk about dating and partying in the past. But never realized how sick they were! This is unacceptable and illegal! I will be following up soon.
  • EL
    Erin L
    Dec 22, 2025
    5.0
    Fast, friendly, efficient, UPS store! Damian assisted me and his friendly, quick personality made me feel like I was at an old school local post office. He multitasked while also helping his fellow employees. You could tell it was a good work environment and he kept that flowing. They moved the line super quickly at one of the busiest times of the year. Nobody had to wait more than a minute in what could have been a long line.
  • KJ
    Kathy Janac
    Dec 18, 2025
    5.0
    Hands down best UPS store ever! Cameron & crew are kind, good folks who actually care about you. So if you have a package to send, need a notary, a mailbox, something printed fast because you just moved here and don’t even have internet yet, go to this UPS store and get some good honest kind help. Try it for yourself. Hands down you’ll be glad you did. I sure am.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4898 in Ponte Vedra offer?

The UPS Store #4898 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and small business services.