United States Postal Service

2.7
121 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 130 Corridor Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
130 Corridor Rd, Ponte Vedra Beach, FL
32082, United States

Hours

Reviews

2.7
121 reviews
5 stars
42
4 stars
8
3 stars
6
2 stars
3
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific employees mentioned for their poor attitudes.

Staff Competence

There are mixed reviews on staff competence, with some employees praised for their helpfulness while others were criticized for incompetence and lack of accountability.

Mail Delivery Issues

Numerous complaints about mail delivery, including lost packages, misdelivered mail, and poor handling of parcels.

Facility Conditions

The post office is generally described as clean and well-maintained, but some customers noted issues with long wait times and inefficient service.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone and the lack of clear information regarding services.
  • HH
    Harry
    Nov 3, 2025
    5.0
    Bonnie is always professional, polite, friendly, knowledgeable and helpful.
  • SA
    sharmilla anand
    Sep 12, 2025
    1.0
    Incompetent and dismissive staff at USPS Ponte Vedra. Presented utility bill, property appraiser proof, and notarized deed — all rejected as ‘not legal.’ After an hour of waiting through staff coffee breaks and badge hiding, I was finally told to pay $25 for a mailbox key and come back in 7–10 days. Unprofessional and unhelpful. Needs accountability.
  • AS
    A.D Singh
    Sep 12, 2025
    1.0
    The staff are supremely rude! I own a condo there for 15 years ! They kept parroting I need a lease ? Thank goodness I had property deed from my attorney. Foolish and rude…Donovan;Kevin and that older East Asian woman hiding her name tag
  • BZ
    Brendin Z
    Aug 25, 2025
    1.0
    Everyone who works here is extremely rude and unpleasant. Zero customer service skills or decency what so ever.
  • AS
    Amber Steele
    Aug 18, 2025
    1.0
    John very clearly is miserable and hates his job. Extremely rude and unprofessional. Would go to a different office if you have the option.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.