United States Postal Service

2.7
126 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 130 Corridor Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
130 Corridor Rd, Ponte Vedra Beach, FL
32082, United States

Hours

Reviews

2.7
126 reviews
5 stars
43
4 stars
9
3 stars
6
2 stars
3
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees displaying poor attitudes and a lack of professionalism.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.

Mixed Experiences

While some customers praised specific employees for their helpfulness, overall experiences varied widely, with many noting inconsistency in service quality.

Long Wait Times

Customers frequently mentioned long lines and slow service, particularly during busy hours, leading to dissatisfaction.

Facility Condition

The post office is generally described as clean and well-maintained, but some customers noted issues with the availability of basic supplies like pens and tape.
  • BC
    Bob Campbell
    Jan 5, 2026
    1.0
    The service at this post office is deplorable! I waited in a line there about an hour and gave up . Came back later and waited really long . The window clerks were constantly trying to find held mail , certified mail, and other items in the back . So few of the items were found . Then you get one of those little scanner things to give your feedback …. And it’s defective . Package drop off drawer often stuck . Front door ( automated ) opens and closes all day and night . So sorry these clerks have to deal with this ! They truly are doing their best . And of course the customers are grumpy . Super long waits only to not get what they came in for !
  • CS
    c s
    Dec 2, 2025
    1.0
    These people cannot figure out how to deliver held mail - incompetence is consistent -
  • CB
    Christopher Bondani
    Dec 1, 2025
    1.0
    Honestly, I’ve been using this PO for years. They were always very nice and helpful. Lately I’ve been availing myself of usps online services. Also very helpful. I came in today, didn’t know the new employees, and they were just mean. Exactly like comic strip/stand up comedy PO USPS employees. I’ve got nothing to add. Hopefully they’ll get better.
  • HH
    Harry
    Nov 3, 2025
    5.0
    Bonnie is always professional, polite, friendly, knowledgeable and helpful.
  • SA
    sharmilla anand
    Sep 12, 2025
    1.0
    Incompetent and dismissive staff at USPS Ponte Vedra. Presented utility bill, property appraiser proof, and notarized deed — all rejected as ‘not legal.’ After an hour of waiting through staff coffee breaks and badge hiding, I was finally told to pay $25 for a mailbox key and come back in 7–10 days. Unprofessional and unhelpful. Needs accountability.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.