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United States Postal Service

2.6
(195 reviews)

Business Details

2351 W Atlantic Blvd, Pompano Beach, FL
33069, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2351 W Atlantic Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2351 W Atlantic Blvd, Pompano Beach, FL
33069, United States

Hours

Reviews

2.6
195 reviews
5 stars
61
4 stars
12
3 stars
8
2 stars
7
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, leading to a negative experience.

Communication Issues

Customers expressed frustration over poor communication regarding hours of operation and package tracking.

Staffing Problems

Frequent mentions of understaffing resulted in long wait times and inadequate service.

Mixed Experiences

While some customers had positive interactions, the majority highlighted significant issues with service quality.
  • SE
    Shacquel Evans
    3 days ago
    5.0
    Initial Review (5 stars - 02/28/2026) - I was in Fort Lauderdale for a professional development event and realized that I had forgotten to mail a bill prior to leaving my out-of-state home. I needed a quick remedy to send my payment to ensure that the vendor received it on time. This USPS office was the closest one to my hotel and to my training location. The postal clerk was pleasant and so helpful. She understood what I needed to accomplish and guided me through preparing the materials to mail my payment. I return to this area regularly for work purposes. If I have a similar issue in the future, I will definitely patronize this post office location. It was a great experience!
  • PD
    Patrick Davies
    Feb 12, 2026
    5.0
    Counter was well-staffed with 3 people at 3 spots. My agent was very courteous, knowledgeable, and efficient. There was a short line, which moved quickly.
  • EF
    Elizabeth Fuchs
    Jan 24, 2026
    1.0
    Showed up today and it was closed!!!! Someone needs to update website. Horrible communication!!!!
  • AR
    Adolf Richtar
    Jan 6, 2026
    1.0
    I ship ship package from Pompano Beech to New York city on January 2nd 2026. Package was accepted, but wasn't scan for shipment - processed for 5 days and counting. No way to contact them, no call answered. All the employees should be fired and manager jailed for life. Worst post office I have ever deal with.
  • GM
    Grace M.
    Dec 24, 2025
    1.0
    They don't follow their posted PO Box access hours. A worker told me the manager doesn't make sure to have someone unlock the door if they have staffing issues.This is the third time I've come to check my box and couldn't get my mail because the building is locked. I chose this location 10 miles from home because it had some of the longest PO Box access hours listed on the website and I work long hours at my job. The last time was on a Saturday around 1 PM. I'm supposed to have access til 6 PM and the building was locked early. I want a refund or the service transfered to another location without fees. I'm tired of being ripped off by this place that refuses to honor their hours. They could have sent a notice by email or in the box if they were permanently changing their hours. I wouldn't have renewed. It's ridiculous because this kind of thing only happens in certain areas.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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