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Visit your local Post Office™ at 2351 W Atlantic Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Access Issues
Customers frequently reported problems with access hours and staff availability, leading to frustration when trying to retrieve mail.
Staffing Problems
Many reviews mentioned the location being consistently understaffed, resulting in long wait times and inadequate service.
Mixed Experiences
While many customers had negative experiences, a few reported positive interactions with specific staff members, indicating inconsistency in service quality.
AR
Adolf Richtar
6 days ago
1.0
I ship ship package from Pompano Beech to New York city on January 2nd 2026. Package was accepted, but wasn't scan for shipment - processed for 5 days and counting. No way to contact them, no call answered. All the employees should be fired and manager jailed for life. Worst post office I have ever deal with.
GM
Grace M.
Dec 24, 2025
1.0
They don't follow their posted PO Box access hours. A worker told me the manager doesn't make sure to have someone unlock the door if they have staffing issues.This is the third time I've come to check my box and couldn't get my mail because the building is locked.
I chose this location 10 miles from home because it had some of the longest PO Box access hours listed on the website and I work long hours at my job. The last time was on a Saturday around 1 PM. I'm supposed to have access til 6 PM and the building was locked early.
I want a refund or the service transfered to another location without fees. I'm tired of being ripped off by this place that refuses to honor their hours. They could have sent a notice by email or in the box if they were permanently changing their hours. I wouldn't have renewed. It's ridiculous because this kind of thing only happens in certain areas.
TW
T Walters
Nov 17, 2025
1.0
These people are extremely miserable. Very poor customer service. If you have low expectations, lower them. Absolutely worse post office I've been experienced.
CD
china davis
Nov 10, 2025
1.0
If I could leave zero stars I would this particular post office has the worst customer care as well as they do not want to do there jobs. The clerk lied to me telling me I can solve my problem on the online portal which was not true. She was very dismissive and had A nasty attitude. I have repeatedly tried to schedule for A postal worker to help me fix the issue im having to no avail. This location should be closed down or put under new management. Hands down ten out of ten do not recommend.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Pompano Beach?
The United States Postal Service is located at 2351 W Atlantic Blvd, Pompano Beach, FL 33069.
What are the operating hours for this USPS location?
This USPS location is open Monday through Friday from 8:30 AM to 5:00 PM, and on Saturday from 10:00 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a passport at this post office?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Yes, you typically need to schedule an appointment using the online scheduler for passport services, although limited walk-in hours may be available at select locations.
Can I rent a PO Box at this Post Office?
Yes, you can rent a PO Box at this location by applying online or in person, and you will need two valid forms of ID and a completed application if applying in person.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check directly with this Post Office for specific lobby hours.
What nearby places can I visit around the USPS at 2351 W Atlantic Blvd?
Nearby you can find several post offices like 'Post Office-Pompano Beach' and 'US Post Office', as well as businesses like 'ScaleUp Works LLC' and 'Titan Merchant Service Group'.
Are there dining options close to the USPS location?
Yes, close by are restaurants such as 'Sauce Man Bbq Llc', 'Pollo Tropical', 'Burger King', and 'KFC' where you can grab a meal before or after your visit.
What convenience stores or gas stations are near this Postal Service?
Near the USPS location, you can find 'Powerline & Atlantic Shell' and 'Murphy USA' which offer gas, convenience items, and automotive services.
Are there any furniture or home improvement stores near the Post Office?
Yes, nearby furniture and home improvement stores include 'Luxe Outdoor Living', 'Fiberbuilt Umbrellas & Cushions', 'Resolute Design & Window Treatments', 'Pool & Patio Depot', and 'Broward Design Center'.