United States Postal Service

1.9
273 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1950 NE 6th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1950 NE 6th St, Pompano Beach, FL
33060, United States

Hours

Reviews

1.9
273 reviews
5 stars
40
4 stars
14
3 stars
13
2 stars
15
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, leading to a negative customer experience.

Delivery Issues

Many customers reported lost packages, delayed deliveries, and incorrect mail handling, contributing to frustration.

Staffing Problems

Frequent mentions of understaffing and long wait times, with only one employee available during busy hours.

Mixed Experiences

While some customers had positive interactions with specific employees, the overall sentiment leaned heavily towards dissatisfaction.

Operational Inefficiency

Customers expressed concerns about the post office's operational inefficiencies, including inaccurate tracking and poor communication.
  • CT
    Chilande Tassy
    Nov 14, 2025
    1.0
    They keep putting my mail on the wrong address
  • MK
    Marko Katrina
    Nov 11, 2025
    5.0
    The line moved quickly, and the postal clerk was a breath of fresh air. She was professional, kind, and efficient. Excellent service!
  • TT
    Tolga T
    Nov 7, 2025
    1.0
    worst USPS employees. I hope they are replaced by robots or automated machines.
  • PM
    Peacock Max
    Nov 7, 2025
    1.0
    The people who work here should not be employed in a public-facing environment. I own an e-commerce business. While Amazon and Walmart ship 100s of my products daily, there are some shipments I need to make on eBay, so I bring 5-10 products daily with preprinted labels. If the label is wrong, USPS bills me additionally. In the last month I have noticed they take a measuring tape, and they weigh all bulk items, and if anything is wrong, they are shipping them back to the sender. They pay no attention to their laziness, but they go out of their way to hurt the customer. USPS was 90% of my merchant shipments 4 years in they do less then 1% of my shipments and cause 90% of my shipping problems.
  • II
    Invigorate
    Nov 7, 2025
    1.0
    If only I could give ZERO stars for my experiences with these absolutely incompetent, rude & LAZY STAFF. It is blatantly apparent that they hate their job & they let it be known. Not only have i experienced this on MANY occasions, every single time I go in I see multiple other customers arguing with the staff over their rude and subpar service. Find almost any other USPS to goto!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.