The UPS Store

4.5
632 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4901 in Pompano Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 43 S Pompano Parkway.

Details

  • DeliveryNot available

Location

The UPS Store
43 S Powerline Rd, Pompano Beach, FL
33069, United States

Hours

Reviews

4.5
632 reviews
5 stars
539
4 stars
6
3 stars
2
2 stars
6
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some employees like Irsh and Amin received praise for their helpfulness and professionalism, others were criticized for rudeness and unprofessional behavior.

Pricing Concerns

Several customers expressed dissatisfaction with high prices for services, particularly for printing and shipping, leading to perceptions of being overcharged.

Efficiency

Many reviews highlighted the store's efficiency and quick service, with customers often noting they were in and out quickly.

Positive Atmosphere

Customers frequently mentioned a friendly and welcoming atmosphere, appreciating the positive attitudes of certain staff members.

Mixed Experiences

Overall experiences varied significantly, with some customers having excellent interactions while others reported negative encounters, particularly with certain employees.
  • ML
    Mark LaFontaine
    2 days ago
    5.0
    Faz was extremely professional and diligent with my returns. I highly recommend coming to this store for any and all of your mailing And shipping needs.
  • JJ
    Jennifer
    4 days ago
    5.0
    Sai was absolutely helpful and amazing! I only go to this store because everyone is friendly. If you ever need help ask for Sai!
  • AA
    Andres Azpúrua
    4 days ago
    5.0
    Had a great experience! Sai helped me out today and was the best! Super knowledgeable and guided me through the whole process.
  • JL
    Jay Love
    Nov 15, 2025
    5.0
    I’ve been coming to this UPS location forever, and I’ll still drive out of my way just to come here because of one employee - Irshh. He’s been with UPS for years and seriously knows how to get things done. I never have to wonder if my package actually got sent—he’s on it every time. 💯 💥 Huge shout-out to Irshh! One time he wasn’t on shift (rare!) and the experience was so awful I ended up driving home and back three times just to finish an Amazon return. If he were there, it would’ve been handled in minutes. This place gets busy, but Irshh keeps it running smooth and fast. He’s the reason I keep coming back.
  • JD
    janek delgado
    Nov 12, 2025
    1.0
    One of the staff , owner or something, want it to charge me more than $10 dollars to put tape on a amazon box that it was delivery damages and broken! Don’t pay , i took it to another location near by, and they took the box without complaint! Amazon told me that they should it take it!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Pompano Beach offer?

The UPS Store provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.