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The UPS Store

4.4
(656 reviews)

Business Details

43 S Powerline Rd, Pompano Beach, FL
33069, United States
(954) 935-5100

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4901 in Pompano Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 43 S Pompano Parkway.

Details

  • DeliveryNot available

Location

The UPS Store
43 S Powerline Rd, Pompano Beach, FL
33069, United States

Hours

Reviews

4.4
656 reviews
5 stars
556
4 stars
6
3 stars
2
2 stars
6
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members like Irsh, Sai, and Amin, highlighting their professionalism and willingness to assist.

Negative Experiences

Several reviews mentioned rude or unhelpful staff, with specific incidents of poor treatment and high charges for services, leading to dissatisfaction.

Efficiency

Customers appreciated the quick and efficient service at this location, often noting that their needs were handled promptly.

Mixed Reviews

While many customers had positive experiences, there were notable complaints about inconsistent service quality and issues with specific employees.
  • AM
    amr mardini
    1 day ago
    1.0
    One of the employees is very rude. His name is Amin. And every time I go there he made my life harder. He sucks and disrespectful. Don’t go this store
  • SK
    sarah KELLY
    Feb 18, 2026
    5.0
    Irsh helped me with shipping laptop. Thanks
  • BR
    Bruce Rose
    Feb 16, 2026
    5.0
    The store is great. Irsh helped ne with faxes. We had such great service from Amin. He remembered us from a few days previous. He evev gave my wife water when he heard her cough. We'll definitely come back to him if we need assistance again. So customer oriented!
  • TC
    Tracy Cassidy
    Jan 24, 2026
    5.0
    Irsh was extremely helpful. I appreciate the fabulous service! Thank you.
  • HB
    Human Being
    Jan 15, 2026
    1.0
    At this location they have repeatedly attempted to charge me for Amazon returns. Whenever they would try that I would leave and go to the next closest UPS store and wouldn't you know it they just took the package and told me to have a nice day. No attempt to charge extra at any point. The last incident I had before deciding to never return I wanted to ship a suitcase. Some guy working there who was naively confident was giving me all this extra inappropriate lip until I had to check him about it. He instantly denied accountability and tried to pull the race card. This is an adult male maybe 32 years old. Completely full of himself but oblivious to the fact that even a halfwit could see through his bs. This guy then decided to charge $175 to ship that suitcase. I almost went for that price because it wasn't even my suitcase. I was just doing someone a favor and I wanted to be done with it already. Then he started with the extra talk and I asked for the manager. When I complained to the manager about him that's when the guy tried to make it about race which tells me the real racist was him. So I did what I did before and I went to the next closest UPS store and wouldn't you know it they charged $104 to send the suitcase. You tell me how on earth would there be a $70 difference. This store is predatory and I suggest you avoid it before you end up having one of these type of experiences. FYI there's another UPS Store location about 5 minutes away and they are honest and professional. Hey UPS Store I bet you thought I was going to forget about you. If you don't like what I have to say do better instead of trying to rip people off

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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