United States Postal Service

2.8
50 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 112 Carter Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
112 Carter Blvd, Polk City, FL
33868, United States

Hours

Reviews

2.8
50 reviews
5 stars
19
4 stars
3
3 stars
2
2 stars
2
1 star
24
  • CP
    Cass Popp
    Nov 10, 2025
    5.0
    Nina Patel at the front desk was very helpful, friendly and patient with my brother and I as we filled out our passport forms. She answered all our questions and offered assistance when needed. While we filled out our paper work, she even helped the other guests as they waited in line. She's a pro! Hire more people like her :)
  • KO
    Kay Oh
    Oct 1, 2025
    1.0
    Neffy was the absolute rudest and most unprofessional USPS associate I’ve ever encountered. She’s abrasive, short and acted like we were a complete bother. I try to avoid this location at all costs and she’s part of the reason why. Skip Polk City, just drive to Lakeland where you won’t be treated like trash.
  • JD
    Jesly Diaz
    Jul 15, 2025
    1.0
    This place says they do walk ins but they only care about appointments so if your in a rush don’t come here without an appointment it doesn’t help they have attitude when you bug them with questions 😭
  • SF
    Skip Felter
    Feb 22, 2024
    1.0
    This post office is a joke! After going there for a change of address six months ago, filling out the forms ect ect, they still return to sender mail that is supposed to be forwarded to my new address! I have gone there and tried to get some answers about this problem and they only tell you what you want to hear just to get you to leave. And they have the nerve to keep getting a postage rate increase! Fortunately I pay most of my bills on line, because you can't rely on the buffoons at Polk city post office !
  • AR
    Alison roberts
    Sep 19, 2016
    1.0
    Owner is rude does not no what he's doing! He's not nice at all to talk to. He explained to me that my package would be forwarded to my house sense the 12th and it was not it had to travel all the way to Jacksonville before I can pick it up. I will not go back unless I have to.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.