United States Postal Service

2.3
310 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7580 NW 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7580 NW 5th St, Plantation, FL
33317, United States

Hours

Reviews

2.3
310 reviews
5 stars
79
4 stars
19
3 stars
14
2 stars
10
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the helpfulness of certain staff members, many report rude and unprofessional behavior from others.

Staffing Issues

Numerous reviews mention understaffing, leading to long wait times and inadequate service during busy periods.

Delivery Problems

There are frequent complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.

Cleanliness and Environment

Some customers appreciate the cleanliness of the location, while others note issues with the overall atmosphere and management.

Efficiency

While some customers report quick service, many others highlight slow processing times and inefficiencies, particularly during peak hours.
  • FR
    Frantiska Rodriguez
    Oct 29, 2025
    1.0
    The worst customer service.
  • AS
    Alessandra Salerno
    Sep 11, 2025
    1.0
    West attendant was rude, terrible service, left the place without finishing the service due to the terrible service
  • MH
    Milton Huaman
    Aug 30, 2025
    4.0
    The service is acceptable, but more staff is needed to serve.
  • ST
    Sara Torres Troncoso
    Aug 25, 2025
    5.0
    Excellent service, everyone was very kind and the place is very clean. Jeff helped me with everything I needed and all the staff were very helpful. Thank you!
  • EW
    Elaine WALL
    Aug 23, 2025
    1.0
    At one point, after waiting in line for 25 minutes, the two agents both left the counter at the same time and both were gone for almost 10 minutes. I asked another worker who was pushing a mail cart to get a supervisor. The supervisor apologized and explained, "we are short staffed." It's a minimum of 30 to 45 minutes wait at this post office. Always very long lines.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.