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Brand Certified

United States Postal Service

2.3
(317 reviews)

Business Details

7580 NW 5th St, Plantation, FL
33317, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7580 NW 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7580 NW 5th St, Plantation, FL
33317, United States

Hours

Reviews

2.3
317 reviews
5 stars
80
4 stars
20
3 stars
15
2 stars
10
1 star
192

What are people saying?

AI-generated from recent customer reviews

Long Wait Times

Customers frequently reported long wait times, often exceeding 30 minutes, due to understaffing.

Customer Service Issues

Many reviews highlighted poor customer service, with staff being described as rude or unhelpful.

Delivery Problems

Numerous complaints were made about misdelivered or lost packages, leading to frustration among customers.

Staff Attitude

While some customers praised individual staff members for their helpfulness, many others reported negative experiences with staff attitudes.

Overall Satisfaction

The overall sentiment was mixed, with some customers expressing satisfaction while many others were highly dissatisfied with the service.
  • MD
    Monet Davis
    Feb 21, 2026
    1.0
    If you have an extra 30-45 minutes in line to wait in line, this is the perfect location for you. The lines are always super long. One person at the counter with a lobby of 10+ people. Not an efficient post office at all.
  • KP
    Kecia P
    Jan 27, 2026
    3.0
    This location does NOT close at 7pm as stated on Google and the website. It’s always packed as well.
  • LL
    Loria Landers
    Jan 26, 2026
    1.0
    The mailman that delivers to 551 Nw 42 Ave PLANTATION FL IS HORRIBLE. YOU PUT RETURN TO SENDER BECAUSE THE PEOPLE DON'T LIVE HERE ANYMORE AND THEIR TOO LAZY TO TAKE IT THEY JUST PUT MY MAIL BEHIND IT AND NEVER TAKE THE MAIL BACK. THEY DELIVER MAIL INSIDE MAILBOXES THAT ARE NOT SHUT/LOCKED WHICH AND THE ONE THAT HASN'T HAD A DOOR ON(JUST TAPE) IT SINCE 2012 WHEN I KNEW SOMEONE ELSE THAT LIVED HERE AND ITS STILL TAPED UP WITH MAIL BRING PUT IN IT. THEY NEVER PAY ATTENTION TO THEIR JOB AND THE MANGER MUST NOT CARE EITHER BECAUSE THEY ALLOW ALL THESE ILLEGAL STUFF THAT CAN CAUSE THEM.TO GET SUED AND I SAY THEY DESERVE IT IF IT HAPPENS THE CARELESSNESS THAT THEY HAVE WITH PEOPLE PERSONAL INFORMATION IS CRAZY. BUT THIS IS WHAT THEY ALLOW!!!! IF YOU EVER LIVED AT 551 Nw 42nd Ave PLANTATION FLjust know your MAIL is not safe here
  • RB
    Romaine Blake
    Jan 7, 2026
    1.0
    Horrible customer service
  • MP
    Martine Pierre
    Dec 26, 2025
    1.0
    I am writing to report an issue with a package that was supposed to be delivered to my address but was mistakenly delivered to a different address.my tracking number is: 9500 1155 9241 5350 9836 85 According to the tracking information, I should have received my package on December 18. However, as of today, I have still not received it. I contacted USPS by phone and also visited the local post office in person, but the issue has not yet been resolved. This package is very important to me, and I am concerned because it was delivered to the wrong address. I respectfully request that USPS locate my package and re-deliver it to the correct address as soon as possible. Please let me know what additional information you may need from me to help resolve this matter. I appreciate your prompt attention and assistance. Thank you for your time and support. Sincerely, Martine Pierre

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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