Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7580 NW 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report rudeness and incompetence.
Staffing Issues
Many reviews mention understaffing, leading to long wait times and slow service.
Delivery Problems
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of delivery.
Cleanliness and Environment
Some customers appreciate the cleanliness of the location, while others express dissatisfaction with the overall management and organization.
RB
Romaine Blake
6 days ago
1.0
Horrible customer service
MP
Martine Pierre
Dec 26, 2025
1.0
I am writing to report an issue with a package that was supposed to be delivered to my address but was mistakenly delivered to a different address.my tracking number is: 9500 1155 9241 5350 9836 85
According to the tracking information, I should have received my package on December 18. However, as of today, I have still not received it. I contacted USPS by phone and also visited the local post office in person, but the issue has not yet been resolved.
This package is very important to me, and I am concerned because it was delivered to the wrong address. I respectfully request that USPS locate my package and re-deliver it to the correct address as soon as possible.
Please let me know what additional information you may need from me to help resolve this matter. I appreciate your prompt attention and assistance.
Thank you for your time and support.
Sincerely,
Martine Pierre
SM
S- Moh
Dec 2, 2025
5.0
Jeff and Samantha were nice and let me come in last minute with an smile and handled everything professionally thank you for then
FR
Frantiska Rodriguez
Oct 29, 2025
1.0
The worst customer service.
AS
Alessandra Salerno
Sep 11, 2025
1.0
West attendant was rude, terrible service, left the place without finishing the service due to the terrible service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 7580 NW 5th St offer?
This location offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, you can apply for a first-time U.S. passport here. Most locations require scheduling an appointment online, with limited walk-in hours available.
Does this Post Office location provide passport photo services and what is the cost?
Passport photo services are available by appointment with a current fee of $15.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at the USPS website and complete setup in person with valid ID.
What are the operating hours of this Post Office?
Open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 8:30 AM to 2:00 PM, and closed on Sundays.
What is the contact number for this United States Postal Service location?
You can reach them at +1 954-587-4921 or their main phone line at +1 800-275-8777.
Are there nearby places of interest that could be visited before or after coming to the Post Office?
Yes, nearby places include 'Electricians On Call' for auto electrical repair, 'The Mind of Rey Rey' for photography sessions, and 'Haute Kinky Hair' beauty salon for hair services.
How can nearby photography businesses be useful when visiting the Post Office for passport services?
Nearby photography studios like 'The Mind of Rey Rey' and 'Extraordinary Visions Inc' can be convenient options for professional passport photos or event photography around your visit.
What health-related services are available near the Post Office location?
Nearby health and medical services include 'Global Neuro & Spine Institute - Plantation', 'Insight Mental Health & Recovery', and 'NU-U Med Spa' offering medical spa and hair removal treatments.
Is there a way to make postal appointments or check availability online?
Yes, appointments including for passport services can be scheduled online via the USPS reservation system at their official website.