Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2501 Walden Woods Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
2501 Walden Woods Dr, Plant City, FL
33566, United States
Hours
Reviews
2.0
229 reviews
5 stars
48
4 stars
8
3 stars2
2 stars
6
1 star
165
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with mail and package deliveries, including misdelivered items, late arrivals, and packages marked as delivered but not received.
Customer Service
Feedback indicates a significant number of complaints regarding rude and unhelpful staff, particularly a specific employee named Patsy, leading to a negative customer experience.
Inconsistent Service
While some customers praised the staff for being friendly and helpful, many others experienced long wait times, unprofessional behavior, and a lack of accountability from employees.
Passport Services
Customers expressed frustration with the passport appointment process, citing cancellations and unhelpful staff during their visits.
Cleanliness and Environment
Some reviews noted that the post office was clean and well-maintained, contrasting with the overall negative feedback about service.
- DDDawkinsNov 5, 20251.0Mail is always late along with a carrier who doesn't care about your mail! I've addressed this situation to customer service and was told the carrier was sorry and would be gentle with my mail (photos) next time... Well he wasn't, he pushed the next set of photos right into the mailbox again bending them! Then to top it off, he doesn't even get your mail to you on time, there's times he's a day behind. I know this because I can see my daily mail before it arrives. I've reached out to customer service again and nothing! It's been over a week. I guess I'm just another Susan complaining, so they don't want to fix the problem!! DO BETTER!!!!
- FVFilipino VeganSep 16, 20255.0So far I have never had any issues here. Staff is always super friendly and helpful. I don't understand some of these reviews lol
- CCCande (canz)Aug 21, 20251.0Ive had mail never ship out from this post office and also recently had an issue were a package got sent to the office due to it not being deliverable, asked in person to see if my package was there, then be told it wasn't. I checked the website for an update and it said it has been scan and sent back to sender 4 days later.
- SSSandraJul 23, 20255.0The clerks were prompt and friendly. There was a long line, but they worked it down in no time at all.
- WSWaskaina SolerJun 20, 20251.0Delivery attempted, no access to delivery location. The mail box is outside the property, this never happened before on this location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 2501 Walden Woods Dr?
This Post Office provides mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can also take your passport photo. Please complete and print your application form before applying.
Do I need an appointment to use passport services here?
Yes, most passport services require scheduling an appointment via the online scheduler, though some walk-in hours are available at select locations.
What are the operating hours of this Post Office during weekdays?
Monday through Friday, the Post Office is open from 8:30 AM to 4:30 PM.
Is this Post Office open on Saturdays and Sundays?
It is open on Saturdays from 9:30 AM to 12:00 PM and closed on Sundays.
How can I rent a PO Box at this location?
You can search and reserve PO Boxes online at the USPS website and complete the setup in person at the Post Office.
Are PO Boxes accessible outside of regular business hours here?
Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this Post Office for specifics.
What nearby stores can I visit before or after mailing at USPS on Walden Woods Dr?
Nearby you can find places like Mario Camacho Foods for groceries and dining, and Walmart for pharmacy and retail needs.
Are there any nearby health services close to the Post Office at 2501 Walden Woods Dr?
Yes, Medicus Global and Plant City Discount Pharmacy are nearby for medical and pharmaceutical services.
What beauty and wellness options are available near the United States Postal Service in Plant City?
Close by you can find multiple salons and spas including Beautique Hair Studio, Berry Beautiful skin care, and Studio Three Salon.