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The UPS Store #1823 in Plant City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Strawberry Plaza Between Platinum Bank & Radio Shack/ Ups Pick Up 6:15 Mon-Fri & Noon On Sat.
Feedback is mixed; while many customers praise the friendly and helpful staff, others report rude and dismissive behavior from certain employees.
Efficiency
Most customers appreciate the quick service and efficiency in handling their needs, often noting minimal wait times.
Staff Recognition
Several reviews highlight specific employees, particularly Nate and Ryan, for their exceptional service and dedication.
Store Environment
The store is generally described as clean and organized, although some customers feel the atmosphere could be more welcoming.
Pricing Concerns
There are complaints about additional charges for services like packaging and printing, leading to dissatisfaction among some customers.
LC
Louisa Dantonio Crane
3 days ago
5.0
I walked in this morning to the UPS store on James Redmond Highway in Plant city Florida for some printing needs. I was met and greeted immediately by Nate. He was such a professional, very kind, very welcoming and knew all the answers to my questions. He helped me throughout my stay in the store this morning. He stood by my side and never left me. I appreciate Nate so much. I will be back again for my packaging printing and anything else I may need at this location. I 100% recommend the UPS store for your printing and shipping needs especially the one that I am at James Redmond Highway plant city Florida. The associates name is Nate. He deserves not only a promotion. also a free lunch. He was amazing. Thank you, Nate once again for helping me today.
DL
Damen Larussa
4 days ago
5.0
I have been coming here for years. Always consistent, always remember my family and I. Today I was in a hurry and quick chat in and out. It’s nice to be able to be personable and still be efficient. I’m quick to leave a bad review but wanna make sure I’m letting all places know when I appreciate their service or where they can improve. Thanks for being an awesome place to drop off all my amazing stuff.
NN
Nick
4 days ago
5.0
I highly recommend this UPS store. I’m am always taken care of and treated very kindly. Nate and Sean are very respectful and understanding and always have an answer to any question/s I have. Will be back soon!
NA
Nick Ausburn
Nov 17, 2025
5.0
I stopped by for an Amazon return and the package wasn’t sealed! I asked if they needed me to purchase tape to close it properly and they politely told me it was ok and took care of it for me! That might seem like a small ask but it’s the kind of customer care I look for in local businesses! Not to mention, I stopped by CVS on Alexander first to return it and they refused it because I needed to have a physical return label, they weren’t able to accept the QR code that amazon sends for returns and that also might seem small, however the QR code is sent for quick and convenient returning, so it was kind of odd! I will absolutely be coming here for all my shipping needs in the future! Highly recommend from customer service alone!
LW
Linda Wright
Oct 30, 2025
1.0
Wow! Went into get paperwork notarized. The big guy with the Toronto Blue Jays hat waited on us. He asked for our ID’s, told us to sign all paperwork and open, to were he need to sign, then walked away. Several minutes later, when we were done signing he began grabbing the paperwork to sign.
I then asked if there was a charge. Also had to ask another employee if they had witnesses. We needed 2 to sign our papers. He replied yes.
The one gentleman was very good and had great communication skills a customer service. As for our guy, very rude, no customer service skills at all. Will never go back if I don’t have to.
Notary !?! I’m sure this is not how one is to notarize legal paperwork.
What services does The UPS Store in Plant City offer?
The UPS Store #1823 in Plant City offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store in Plant City located?
It is located at 1808 James L Redman Pkwy, Plant City, FL 33563, in Strawberry Plaza between Platinum Bank and Radio Shack.
What are the hours of operation for The UPS Store in Plant City?
Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19, but has regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store in Plant City?
Yes, mailbox rental and mailbox services are available at this location.
What are some nearby places where I can shop or eat when visiting The UPS Store?
Nearby places include Strawberry Plaza for shopping and fast food, American Home Center for home improvement, Taco Rey Mexican Grill for dining, and Papa John's Pizza for quick meals.
How can nearby financial services help me when visiting The UPS Store?
CenterState Bank and Liberty Tax nearby can assist with your banking and tax service needs before or after visiting The UPS Store for shipping or printing services.
Are there any nearby services for document shredding or inspection?
Yes, Shred Nations offers shredding services nearby, and Plant City Inspection Pros provide home inspection and architectural services close to The UPS Store.
What should I know about The UPS Store's online presence and contact methods?
You can visit their website, follow their Facebook page 'The UPS Store 1823', Instagram @theupsstore, or contact them via phone at +1 813-754-5533 or email at store1823@theupsstore.com.