United States Postal Service

2.7
213 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5260 78th Ave N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5260 78th Ave N, Pinellas Park, FL
33781, United States

Hours

Reviews

2.7
213 reviews
5 stars
81
4 stars
5
3 stars
4
2 stars
10
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.

Delivery Issues

Frequent complaints about lost or misdelivered mail, with customers reporting packages not arriving or being delivered to the wrong addresses.

Staff Attitude

Several customers noted that staff members appeared annoyed or uninterested in helping, contributing to a negative experience.

Wait Times

Many reviews mentioned long wait times due to insufficient staff during busy periods, leading to customer dissatisfaction.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, overall sentiment leaned towards dissatisfaction with the service.
  • IU
    i7 u
    Oct 27, 2025
    1.0
    Does not willing to help me simply tape my package. Ask me buy their tape!!! I just need several inches
  • DG
    Dailin Gonzalez
    Oct 20, 2025
    1.0
    Muy mala experiencia con el señor de la recepción
  • SM
    shannon majors
    Oct 16, 2025
    1.0
    Everyday I get a email of what's coming in my mail box and the past 2 months or more since they changed our mail man I do not get my mail which is crazy he or she must be just sitting hime on them days not doing there job never had this problem until they changed our mailman what a joke when someone steals your mail, it's a federal offense. So it should be a federal offense when they don't deliver it like they're supposedl this happens at least a couple times a week
  • HH
    Hannah
    Oct 2, 2025
    1.0
    I could tell the guy I had was annoyed overall with me for just being there. Seemed like he didn’t want to do any work today. I understood it’s on me for showing up to the wrong location to ship my item back but he should really learn on how to relay his message better and improve on his customer service skills.
  • LM
    Larry Martin
    Sep 20, 2025
    5.0
    Been great help homeless 👍 👏 👌

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.