The UPS Store

4.0
324 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5510 in Pinellas Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 49th St & 78th Ave North.

Details

  • DeliveryNot available

Location

The UPS Store
7780 49th St North, Pinellas Park, FL
33781, United States

Hours

Reviews

4.0
324 reviews
5 stars
224
4 stars
13
3 stars
8
2 stars
6
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the helpfulness and professionalism of staff, others reported rude and unprofessional behavior.

Pricing Issues

Many customers expressed dissatisfaction with perceived price gouging on services and materials, particularly for printing and packaging.

Staff Performance

Certain employees received high praise for their efficiency and friendliness, while others were criticized for being dismissive or unhelpful.

Store Conditions

The store was noted to be busy and sometimes chaotic, with complaints about cleanliness and organization.

Management Concerns

Several reviews indicated issues with management responsiveness and overall store management practices.
  • JJ
    Janhiya Jackson
    3 days ago
    5.0
    Great Customer Service
  • SS
    Skylear Sanchez
    3 days ago
    1.0
    I just moved to the area and brought in a package they offered to print the label for me for $4.28 then when I asked for a shipping label receipt he said he couldn’t ship it bc it was for fedex when I said “oh I wouldn’t have waited for you to print the label if you couldn’t ship it here but I understand thank you” and started walking away he whispered “I only said it three times” very rudely in front of other customers to hear so I turned around and told him he did not and he should not be talking to clients when they turn away instead say things to their face and that he should be professional bc he works there. I definitely would like a supervisor to reach out.
  • SL
    Sandra LaBelle
    Oct 16, 2025
    1.0
    WORST CUSTOMER SERVICE I'VE EVER HAD!!! LAZY UNMOTIVATED EMPLOYEES. HAD AN EMPLOYEE GIVE ME A RECEIPT FOR 2 ITEMS AND I SHIPPED 3 ITEMS. IT WAS OVER A HUNDRED DOLLARS. CAN'T GET ANYWHERE WITH THESE PEOPLE!!!
  • TN
    Tangerine Nguyen
    Oct 14, 2025
    1.0
    The staff here were extremely rude and unprofessional. They worked very slowly and even tried to charge me extra when I returned an Amazon package using a QR code. The item was never opened since I received it, and the original shipping label was still on the box — yet they insisted I had to rebox it and pay over $6 more. I explained that other UPS Stores simply place the new label over the old one, but they said they didn’t care because they’re a “franchise” and can do whatever they want. It’s obvious they just want to squeeze as much money as possible from customers. Truly shameless and disappointing experience.
  • SC
    Susan Connolly
    Oct 13, 2025
    5.0
    They are always very helpful and take care of me with the utmost courtesy, respect, professionalism, and quality of service. Austin did his job very well and all of my needs were quickly and efficiently taken care of in record time. He is a very nice young man and does his job well.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Pinellas Park offer?

The UPS Store #5510 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.