The UPS Store

Reviews

• DT

  Dave Tip

  Apr 15, 2026
  1.0
  Dropped package off 11 days ago. Tracking says in transit. Go by the store ask them to lock it up. They say you didn’t buy it from us so we will not look anything up. You have go to party who sold the sticker for shipping it. I dropped off and now they refuse to help resolve where the package went after they took possession of it. I noticed high turn over of employees at this location
• MT

  Marleen T

  Mar 28, 2026
  1.0
  I had to process an Amazon return and had a bad run in with the same Employee as I always do every time I go to this location. I was called on by another employee to be served at the counter for myreturn, and it was abruptly interrupted by another employee that was already assisting a set of customers she interjected And was reprimanding the other Employee and proceeded to tell me the employee was “deaf”.l and that she needed to put away other returns before assisting the next customer . I found this to be very rude and disrespectful to the Employee that was trying to assist me as well as myself as the customer. Me and Employee understood each other and she had motion for me to come forward for Service. The employee that had motion me to come forward, was looking very uncomfortable or annoyed by the other employee that had interjected. The overbearing Employee belittled the other Employee because of her disability in front of all the customers in the store. I’ve been coming to the store for years and ever since this Employee has worked there. I have had bad Customer Service issues. I tried to avoid coming to the store and going to the one on ninth just to avoid ruining my day with interactions with this one Employee. I hope this complaint reaches the manager. I will be submitting this interaction with UPS corporate.
• TL

  T L

  Mar 25, 2026
  5.0
  I was at this UPS last week and I had no clue what i was doing. Then Mike appeared and saved me. Mike gave me over the top customer service. I know I was driving him nuts, but he kept smiling saying,” no problem”, that’s what I’m here for. Mike’s attitude and smile set the tone for my day.I hope corporate gives Mike the accolade he so deserves. Thank- you, T.L
• MC

  Madelyn Conn

  Mar 5, 2026
  2.0
  Quick stop to drop off a package. Charged me for a small piece of tape. Ridiculous to penny pinch like this. Would not return to this location.
• MK

  Müslüm Kurum

  Mar 4, 2026
  1.0
  We were greeted by a very impolite woman working here, and she spoke to us in a bossy manner. There was constant tension in the atmosphere. I don't think I'll be coming back here again.

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