United States Postal Service

2.2
114 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1400 W Jordan St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1400 W Jordan St, Pensacola, FL
32501, United States

Hours

Reviews

2.2
114 reviews
5 stars
29
4 stars
5
3 stars
2
2 stars
7
1 star
71
  • LS
    Luna Sphere
    Jan 6, 2026
    1.0
    The woman that worked there was so mean and rude. I asked a couple questions on something I’ve never dealt with before and she looked over at her coworker smirking and holding in a laugh like we’re in middle school. She kept that smirk the whole time and was just a smart ass answering anything. Really made me never want to go there again but it’s right by my house.
  • RM
    Renaldo Maroney
    Dec 29, 2025
    1.0
    It's rather pointless calling because the 800 number is for the global website and no one answers the local number. Unfortunately, 1 star is required.
  • BB
    Badger
    Dec 16, 2025
    1.0
    Been waiting for a package for 3 months. No one picks up the phone and now my finance is out of a Christmas gift.
  • TT
    Traveller
    Dec 12, 2025
    1.0
    Tell me why my package arrived in Pensacola processing center 30 minutes away from delivery spot 2 days ago and now it's in Orlando ??? Make it make sense!!
  • FF
    Flower Flower
    Dec 5, 2025
    1.0
    Postal vehicle disabled in my neighborhood would like to get our mail he's, 20 minutes now he's still waiting for help and the post office is across the street

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.