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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 210 West Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
30 reviews
5 stars
7
4 stars0
3 stars
2
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18
- DDDestinySep 23, 20251.0Absolutely terrible experience. My husband and I showed up a few minutes before closing because of his school schedule. We went out of our way to print the return label at the USO since we don’t have a printer at home, just to make the process easier and quicker. We’re new to this base, so finding the post office was a bit of a challenge, but we still got there with about 10 minutes to spare. The woman working there — I think her name was Maribel — was unbelievably rude and unhelpful. At first, she flat-out refused to take the package, even though it had a valid USPS return label from the seller. When she finally agreed to accept it, she refused to give a receipt, claiming she had no way to weigh or measure it. That makes no sense, especially since the label was already paid for. All she had to do was scan it and input the dimensions — something every other USPS location has done without an issue. Instead, she told us to “just go off base” in a cocky, dismissive tone, which was completely unnecessary. This was supposed to be a simple drop-off, but instead, it turned into a frustrating waste of time. If this is how they treat people new to the area, no wonder USPS has such a bad reputation. Someone seriously needs to teach Maribel basic customer service skills & some manners.
- CCCDCJul 26, 20251.0Not sure if this is the main post office in Pensacola but I would like to address that if it is...it is THE WORST. If I have a package coming through Pensacola it just sits there & is ALWAYS at least a day late (if not more) going out of there. Very disappointed in the service in Pensacola.
- JHJameel HughesJun 1, 20211.0Wish I could give 0 stars. But I had a package that was marked ready for pickup on Friday. I went in on Tuesday since they were closed the weekend and Memorial Day. The lady working the front desk was beyond rude and had an attitude for no reason. She told me that they will deliver the package to me yesterday. Said she didn’t want to look through the packages for mine. At the end of the day yesterday I got a notification from USPS my package was delayed a day. Even though she told me she scanned my package in on Friday and remembered it. She could have just given me my package but didn’t want to. Today Wednesday still no package but they delivered mail already. Let’s see if I get my package tomorrow or if they’ll just hold it and not let me pick it up since they don’t want to look for it. Horrible customer service Update: Now she says they don’t know where my package is...
- CCCyara Rose ChavezNov 30, 20201.0Went to the Fedex on base and was told that because I want to ship overseas I needed to go to the Post Office.. So I go inside with the things I want to ship and there isn't a box the size I need so I get in line so that I can ask if they have one. The lady proceeds to raise her voice at me "I'm not paid to help you, go to FedEx" (mind you it isn't even my turn yet, there are people in front of me) I let her know FedEx sent me there.. She gets more annoyed and says "well I'm not paid to help you" and keeps repeating that as I say okay and walk out. Didn't ask me one time what I needed nor did she allow me to say much at all. Worst experience I've ever had mailing anything. RUDE staff. I'll just go to a civilian place in town.
- DYDavid YoungmanMar 8, 20181.0I understand it’s not a busy post office, but their hours of operation are so strange, 10-3:30, but still closed for lunch at 1:15. No word of when they they will be back.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 210 West Ave?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also take passport photos. Please complete and print your passport application form before your visit.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 210 West Ave?
The Post Office is open Monday through Friday from 10:00 AM to 12:30 PM and 1:15 PM to 3:30 PM. It is closed on Saturdays and Sundays.
Is it possible to reserve a PO Box online for this location?
Yes, you can search for and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at the Post Office.
Are PO Boxes accessible outside regular Post Office hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this Post Office for specific lobby hours.
Is there a nearby convenience store where I can get snacks or fuel when visiting the Post Office?
Yes, the Navy Exchange Mini Mart, Gas, & Car Care Center and NAS Mini Mart are nearby convenience stores offering snacks and fuel, useful for visitors before or after their Post Office visit.
What restaurants are near the Post Office for a meal after running errands?
Nearby dining options include Famous Famiglia Pizzeria, Panda Express, Wendy's, and The Old Navy Yard, providing a variety of food choices after your visit.
Are there any notable monuments or entertainment venues close to the Post Office?
Yes, the Marine Aviation Memorial Bell Tower and NASP - USO are nearby and great places to visit before or after your Post Office trip.