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United States Postal Service

2.3
(196 reviews)

Business Details

901 S Old Corry Field Rd, Pensacola, FL
32507, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 901 S Old Corry Field Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
901 S Old Corry Field Rd, Pensacola, FL
32507, United States

Hours

Reviews

2.3
196 reviews
5 stars
51
4 stars
9
3 stars
5
2 stars
9
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees are praised for being friendly and helpful, many customers report rude and unprofessional behavior from staff.

Delivery Issues

Numerous complaints about lost packages, delayed deliveries, and incorrect mail handling have been reported.

Staffing Problems

Customers frequently mention long wait times due to understaffing, with many expressing frustration over the lack of available personnel.

Communication Challenges

Customers struggle to reach the post office by phone, often experiencing hang-ups or no response at all.
  • SE
    ShilohandJenn Engles
    Jan 1, 2026
    5.0
    The people are pleasant, if there is a line it moves fairly quickly, consistent excellence of delivery.
  • GT
    Galyna Trach
    Dec 24, 2025
    5.0
    The best Post Office in town ! Real professionals work there. Thank you, ladies, for your work.
  • DS
    Damien Slim
    Dec 12, 2025
    1.0
    My return package has been sitting there for 2 almost 3 weeks. Via tracking number and no refund
  • PA
    Piper A
    Dec 12, 2025
    5.0
    I had a wonderful experience and the team was so knowledgeable and helpful with my passport application!
  • MM
    matt marshall
    Nov 19, 2025
    1.0
    Everybody must be out with covid Can't get no human on the line can't put a tracking number in my phone it won't let me and there's no alternative except going to the post office. They have had my package sitting on delivery town for 7 days now with no update. Supposed to have been delivered Friday but they then said yesterday. Sorry sorry sorry business

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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