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Brand Certified

United States Postal Service

2.4
(215 reviews)

Business Details

7150 Tippin Ave, Pensacola, FL
32504, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7150 Tippin Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7150 Tippin Ave, Pensacola, FL
32504, United States

Hours

Reviews

2.4
215 reviews
5 stars
57
4 stars
13
3 stars
6
2 stars
12
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are criticized for rudeness and unprofessional behavior.

Delivery Issues

Numerous reviews highlight persistent problems with package delivery, including lost packages, misdelivered mail, and delays, leading to customer frustration.

Long Wait Times

Customers frequently report long wait times at the post office, particularly during busy hours, which contributes to a negative experience.

Inadequate Staffing

Several reviews mention a lack of staff during peak times, exacerbating wait times and customer dissatisfaction.
  • KF
    kwame Floyd
    Feb 20, 2026
    1.0
    This place is the worst can’t even speak to nobody on the phone like a actually live advisor about my mail because I moved and nobody can’t help or answer the phone any other number I can call
  • CM
    Chet Manley
    Jan 30, 2026
    1.0
    Nothing like your package taking forever and day only to get shipped to another hub across the state back to your original hub. Highspeed stuff there. Glad it was required for a project or anything.
  • AN
    Aradhana Nigam
    Jan 26, 2026
    5.0
    Q was extremely helpful during my passport appointment. She was patient, kind, and took the time to guide me through the entire process. She answered all my questions calmly and made sure everything was completed correctly. Because of her help, the experience was smooth and stress free. I truly appreciate her professionalism and support.
  • JP
    Joshua Pacyga
    Jan 12, 2026
    5.0
    Chris w dreads that was working scanning items in went out of his way to ensure my packages needed to get where they were going. 100% customer satisfaction coming from a seller who uses the post office. He went above and beyond expectations.
  • AC
    aly cat
    Jan 6, 2026
    1.0
    Went in to deliver my packages, and the employee just straight up started chunking every single package even the fragile ones like it was a damn basketball in front of me and all the other people waiting in line! I asked if she could please be more careful and she gave me some smart-ass response about the other boxes that were lighter and not "fragile". I'm most definitely going to avoid this place at all costs next time. Very unfriendly, uncaring service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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