United States Postal Service

2.4
207 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7150 Tippin Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7150 Tippin Ave, Pensacola, FL
32504, United States

Hours

Reviews

2.4
207 reviews
5 stars
55
4 stars
13
3 stars
6
2 stars
12
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees displaying poor attitudes and lack of professionalism.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and delays in delivery, leading to frustration among customers.

Long Wait Times

Customers frequently mentioned long lines and slow service, particularly during busy hours, indicating a need for more staff.

Mixed Experiences

While some customers praised individual employees for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.

Communication Problems

Customers reported difficulties in reaching the post office by phone, with many calls going unanswered.
  • AD
    Adrain Dyson
    Nov 5, 2025
    1.0
    This place is terrible if I could give them no stars I would. I PCS’d to Pensacola my wife had to send my birth certificate through the mail I signed up for the informed delivery and it was supposed to arrive by the Saturday after I got here it’s been 4 weeks now and they don’t know where it is, the address was written perfectly and everything else sent has arrived. They must’ve delivered it to Narnia because I don’t have it. So thanks now I have to order one from Germany since they don’t know how to read addresses.
  • AM
    Amanda Muskovich
    Oct 2, 2025
    1.0
    Employee BB had an attitude as bad as her wig. Especially for a supervisor. They lost my package and then made it 100x harder for me to get it because I got frustrated over THEIR mistake. Surprised the reviews are over 2 here to be honest. Slow moving and rude.
  • JG
    Jacob Gonzalez
    Sep 9, 2025
    1.0
    Lady at the front was throwing packages 20 feet away onto the conveyor belt. Has no care for customers.
  • NV
    Nohe Villeda
    Sep 5, 2025
    5.0
    Nice
  • AD
    aeryn davis
    Sep 4, 2025
    5.0
    Dominique was super helpful and pleasant when I visited this location today. I had to send out five packages and she was quick, nice and efficient.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.