Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5200 Lillian Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
146 reviews
5 stars
37
4 stars
8
3 stars
7
2 stars
7
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and poor attitudes from employees.
Delivery Issues
A significant number of customers reported problems with undelivered or misdelivered packages, leading to complaints about reliability.
Communication Problems
Customers frequently mentioned difficulties in reaching the post office by phone, with many stating calls go unanswered or result in long wait times.
Inconsistent Service
While some customers praised individual staff members for their helpfulness, overall service quality varied greatly, with many expressing dissatisfaction with the efficiency and effectiveness of the post office.
- MFMarling Feddema4 days ago5.0Chris was very efficient and fast. He handled everything professionally and made the process quick and easy. Excellent service.
- CLChris LambertDec 31, 20251.0Their phone number doesn't even work, there is no way to get in contact with them.
- FFFlower FlowerDec 5, 20251.0December 5th 2025 Are postal Jeep just died across the street, driver is waiting for someone to pick him up transfer it do something for 40 minute. I called six times just to get a recording for everything but what I want no real person. Either they're at lunch or in the bathroom or who knows what but at least answer your phone do something that's why you're there... In the meantime rain, rain, rain Bring another van let him transfer the mail do something he doesn't obviously know what to do his lunch time was Disturbed (repair man)
- NPnorman parentNov 4, 20252.0I get an email from the post office everyday that I am supposed to get mail With pictures of each letter I'm supposed to receive I would like to know Why is don't get half of my mail I never get any of the flyers I haven't got any stuff from my bank Pen air And stuff from social security Also other items have been missing in the past I would like to know where my mail is going??????? I have a gut feeling the mail woman is tossing my flyers And all the other stuff I don't get What is don't understand is why do I get emails with pictures Telling me it arrives today And I never get the mail Someone needs to check into this
- MMMadeline MillerSep 22, 20255.0Hardly ever a line and helpful service each 3 separate occasions I’ve gone the past 2 weeks. (Note: reminder ya’ll there’s been 40,000 USPS employee cuts since 2021- they’re doing their best).
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5200 Lillian Hwy?
At this Post Office, you can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, this location accepts first-time passport applications and most can take your passport photo. Appointments are usually required and can be scheduled online, though limited walk-in hours may be available at select times.
Does this location offer passport photo services and what is the cost?
Yes, passport photo services are available by appointment through the online scheduler. The current fee for a passport photo is $15.
How can I rent a PO Box at this Post Office and are after-hours lobby access available?
You can reserve a PO Box online or apply in person with two valid IDs. Most locations provide 24/7 lobby access to PO Boxes, but times may vary by location, so check with the local Post Office.
What are the operating hours of the United States Postal Service at 5200 Lillian Hwy?
The Post Office is open Monday through Friday from 8:30 AM to 4:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Is there a United States Postal Service branch nearby to 5200 Lillian Hwy?
Yes, there is another United States Postal Service location, as well as a US Post Office nearby, which can be a convenient alternative for postal needs.
What nearby parks can I visit around the 5200 Lillian Hwy Post Office?
Nearby parks include Pensacola Veterans Memorial Park Foundation and Meadowbrook Park II, which are great places to relax before or after your visit to the Post Office.
Are there any nearby financial services close to the Post Office at 5200 Lillian Hwy?
Yes, LibertyX Bitcoin ATM and Western Union offer financial and currency exchange services near the Post Office for your convenience.
How can nearby community centers assist me when visiting the Post Office?
Places like Veterans of Foreign Wars and VFW Post 706 nearby provide community support and services, which might be helpful if you are looking for local resources or attending community events around your postal visit.
Where can I find automotive services near the 5200 Lillian Hwy Post Office?
Nearby automotive services include Baker's Automotive Specialist, Mule Motorsports, On Point Auto, and Five Star Automotive, which offer repair and maintenance options if you need car service while in the area.