Brand Certified
United States Postal Service
2.3(149 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5200 Lillian Hwy, Pensacola, FL
32506, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5200 Lillian Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
149 reviews
5 stars
37
4 stars
8
3 stars
7
2 stars
7
1 star
90
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with undelivered or misdelivered packages, often stating that items marked as delivered were not received.
Customer Service
Many reviews highlighted poor customer service, including rude staff, unhelpful responses, and difficulty in reaching anyone by phone.
Efficiency
Customers noted long wait times and inefficiencies, particularly during busy hours, with some expressing frustration over the lack of staff to handle the volume.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and professionalism.
- JSJesse Shay2 days ago1.0You can always tell how badly a country has gone to crap by how their government employees are... Every employee looks and acts like they're going home tonight and ending it all...please vote people. WHY would these employees go the extra mile for us when their government/employer can't be bothered to do the same?
- CHcody hernandezFeb 20, 20261.0They damaged my package during shipment which they simply wrapped another bag around it saying they damaged it during shipment. Crazy part is they Delivered an empty package. I have video footage showing them putting it in my mailbox and it not being tampered with till I got home. Ive spent hrs now trying to correct this.
- KCKelly CasonJan 24, 20261.0I dropped off wedding invitations on January 3rd. Not a single person out of 200 guests have received them. I’ve tried going by the store and calling (which no one answers), and all I hear is that the delay is normal. The fact that not one person has received an invitation in the last THREE weeks means it’s not a delay, they’re either sitting in a sorting facility somewhere, or they were lost. Not reliable and not helpful at all.
- MFMarling FeddemaJan 8, 20265.0Chris was very efficient and fast. He handled everything professionally and made the process quick and easy. Excellent service.
- CLChris LambertDec 31, 20251.0Their phone number doesn't even work, there is no way to get in contact with them.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5200 Lillian Hwy?
At this Post Office, you can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, this location accepts first-time passport applications and most can take your passport photo. Appointments are usually required and can be scheduled online, though limited walk-in hours may be available at select times.
Does this location offer passport photo services and what is the cost?
Yes, passport photo services are available by appointment through the online scheduler. The current fee for a passport photo is $15.
How can I rent a PO Box at this Post Office and are after-hours lobby access available?
You can reserve a PO Box online or apply in person with two valid IDs. Most locations provide 24/7 lobby access to PO Boxes, but times may vary by location, so check with the local Post Office.
What are the operating hours of the United States Postal Service at 5200 Lillian Hwy?
The Post Office is open Monday through Friday from 8:30 AM to 4:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Is there a United States Postal Service branch nearby to 5200 Lillian Hwy?
Yes, there is another United States Postal Service location, as well as a US Post Office nearby, which can be a convenient alternative for postal needs.
What nearby parks can I visit around the 5200 Lillian Hwy Post Office?
Nearby parks include Pensacola Veterans Memorial Park Foundation and Meadowbrook Park II, which are great places to relax before or after your visit to the Post Office.
Are there any nearby financial services close to the Post Office at 5200 Lillian Hwy?
Yes, LibertyX Bitcoin ATM and Western Union offer financial and currency exchange services near the Post Office for your convenience.
How can nearby community centers assist me when visiting the Post Office?
Places like Veterans of Foreign Wars and VFW Post 706 nearby provide community support and services, which might be helpful if you are looking for local resources or attending community events around your postal visit.
Where can I find automotive services near the 5200 Lillian Hwy Post Office?
Nearby automotive services include Baker's Automotive Specialist, Mule Motorsports, On Point Auto, and Five Star Automotive, which offer repair and maintenance options if you need car service while in the area.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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