Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1741 in Pensacola offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Target Shopping Center By Winn-Dixie.
Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude and unprofessional behavior, particularly from management.
Pricing Issues
Several customers expressed frustration over high prices for shipping and packaging materials, feeling they were overcharged compared to other locations.
Operational Hours
Multiple reviews mentioned the store closing unexpectedly before advertised hours, leading to customer dissatisfaction.
Package Handling
There are complaints about lost packages and poor handling, with some customers feeling their items were mishandled or not properly tracked.
Store Cleanliness
Some customers noted that the store was clean and organized, contributing positively to their experience.
KE
Kurt E.
3 days ago
1.0
Horrible experience with staff. Wouldn't recommend.
PJ
Paige Jackson
Feb 16, 2026
5.0
The employees are so nice and helpful!
BH
Brian Hudes
Jan 7, 2026
5.0
2 pleasant people working there. Promptly took care of what I needed. Clean facility. Exactly what you expect from a UPS store.
DG
Diana Gay Gonzalez
Sep 30, 2025
5.0
Very friendly and helpful.
PP
Paul
Sep 16, 2025
1.0
I don't know what the hell they charged me for, but looking online later, the price I paid in this store for my shipment was about 5x the price as what I realize I should have been charged going by UPS's online label quoting. Never shipping another item via this store or UPS again!