Brand Certified
The UPS Store
3.3(127 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
1765 E Nine Mile Rd, Pensacola, FL
32514, United States
Certified by The UPS Store • Mar 01, 2026
(850) 479-2623
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/fl/pensacola/1765-e-nine-mile-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3971 in Pensacola offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Target Shopping Center At Nine Mile Road And University.
Details
- DeliveryNot available
- Wheelchair accessible seatingAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.3
127 reviews
5 stars
69
4 stars
4
3 stars
2
2 stars
6
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported consistently rude and unhelpful staff, with specific complaints about an older female employee's attitude and lack of professionalism.
Efficiency
Some reviews highlighted that the store can be efficient and quick during busy times, with certain employees praised for their helpfulness.
Pricing Issues
Customers expressed frustration over unexpected charges for services like tape and printing, feeling that fees were excessive and not clearly communicated.
Mixed Experiences
While some customers had positive interactions, many others reported negative experiences, indicating a lack of consistency in service quality.
- DKDonneice Knight6 days ago1.0Older lady has a nasty tone when speaking to people. My second time going there and my experience was the same.
- DCDarkMoon CastleFeb 25, 20261.0No greetings or nothing. They will let you wait until all the drop off boxes goes to the back, chatting with co-workers on the side not really paying attention to customers when there is a long wait line. I came to drop off returns I am not comfortable using the machine. Her face says it all she doesn't want to do it like I'm bothering her. Will never come back here. Will go somewhere else. Very low class customer service.
- TLTrevs LifeFeb 19, 20261.0The staff here needs to be changed or needs more training these ppl act like they own the place they are completely rude and ready to argue over any little thing
- MKMike KilmerJan 20, 20265.0Super helpful, down-to-earth people. Helped me figure out what on earth is going on with the different types of (god-forsaken) Amazon returns.
- CGChaucie GoldratDec 22, 20255.0The kind lady in there was AMAZING!! She spent so much time with my son and absolutely making his day with a surprise! And she hopped on a register to get us in and out quickly and do the best price! This is the UPS you need to go to!! Love, the mom of the curly red head!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3971 in Pensacola offer?
The UPS Store #3971 provides expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
What are the regular business hours for The UPS Store #3971?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #3971 in Pensacola open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, but holiday hours may vary.
Where is The UPS Store #3971 located in Pensacola?
It is located at 1765 E Nine Mile Rd, Ste 1, Pensacola, FL 32514, inside the Target Shopping Center at Nine Mile Road and University.
What payment options are accepted at The UPS Store #3971?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #3971 offer mailbox rental services?
Yes, mailbox services including mailbox rental are available for your mail and packages.
Are there nearby shopping centers where I can visit before or after using The UPS Store services?
Yes, University Town Center and Target Store Pensacola-Ne are nearby shopping centers where you can shop before or after visiting The UPS Store.
If I need document shredding services beyond what The UPS Store provides, where nearby can I find professional shredding services?
Shred Nations, a professional shredding service nearby, is available if you need alternative shredding options.
What nearby food or coffee spots can I visit around The UPS Store #3971?
Freedom's Found Coffee and ZENSHI Handcrafted Sushi are nearby if you want to grab coffee or a meal before or after your visit.
How accessible is The UPS Store #3971 for customers with disabilities?
The store has wheelchair accessible seating, ensuring it is accessible for customers with mobility needs.
Brand Certified Facts from The UPS Store
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