FedEx Ship Center

4.1
355 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Pensacola, FL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
5903 North W St, Pensacola, FL
32505, United States

Hours

Reviews

4.1
355 reviews
5 stars
224
4 stars
46
3 stars
26
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of individual employees providing exceptional service.

Delivery Issues

Numerous reviews highlighted problems with delayed or misdelivered packages, leading to frustration among customers.

Inconsistent Experience

While some customers reported positive experiences, others faced rude service and operational inefficiencies, indicating inconsistency in service quality.

Operational Hours

Customers expressed dissatisfaction with the limited opening hours, particularly the late opening time of 9:00 AM.
  • GF
    gregg ferguson
    3 days ago
    5.0
    Excellent customer service
  • SS
    Steven and Shelly
    Jan 5, 2026
    5.0
    Cut, dry, and simple. Gets the job done without the drama.
  • DA
    David Ader
    Dec 21, 2025
    5.0
    Fast and courteous. Very helpful. Thank you!
  • BH
    Bill H
    Dec 15, 2025
    1.0
    Rude cashier; I won't be back!
  • BB
    Bruce Benyshek
    Dec 12, 2025
    1.0
    How to ruin a once-great company: get rid of your own drivers and hire incompetent subcontractors. I live in a neighborhood with a residents’ media page. Every day, MULTIPLE postings, either by someone receiving someone else’s package, or someone wondering where theirs is. I myself received two packages, on two consecutive days, for the wrong street number, and one, not even the right street! I called FedEx to report the incompetence and apparent illiteracy of the driver. Actually talked to the station manager once, who seemed to genuinely want to fix the problem. But the problem is at the corporate level, where accuracy and accountability are a distant last-place to stock price and dividends. FedEx? More like DeadEx. Fred Smith must be rolling in his grave. Change their motto to “When it absolutely, positively has to be somewhere overnight. Maybe.”

Frequently Asked Questions About FedEx Ship Center

What services does the FedEx Ship Center in Pensacola offer?

The FedEx Ship Center offers packing supplies, boxes, and a range of shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight.

What are the operating hours of the FedEx Ship Center in Pensacola?

The center is open Monday to Friday from 9:00 AM to 6:15 PM and on Saturday from 10:00 AM to 1:00 PM. It is closed on Sundays.