FedEx Ship Center

4.1
346 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Pensacola, FL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
5903 North W St, Pensacola, FL
32505, United States

Hours

Reviews

4.1
346 reviews
5 stars
218
4 stars
46
3 stars
26
2 stars
8
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individual employees like Angela and Kindell for their exceptional service.

Delivery Issues

Numerous reviews mentioned problems with delayed or lost packages, including complaints about missed deliveries and poor tracking information.

Store Hours

Customers expressed frustration with the store's opening hours, noting that the late opening time of 9:00 AM is inconvenient.

Mixed Experiences

While some customers had positive interactions, others reported rude service and unhelpful responses from staff, indicating inconsistency in customer experiences.

Pricing Concerns

Several reviews pointed out high shipping costs and dissatisfaction with the value received for the price paid.
  • ZJ
    Zarya Johnson
    Oct 23, 2025
    1.0
    I recently had a terrible experience trying to return a package through FedEx. The customer service I received was rude and unprofessional. I expected better communication and support from a company as large as FedEx. This experience has made me reconsider using FedEx for future shipments.
  • RM
    Rhela McCoy
    Oct 3, 2025
    1.0
    They don't open until 9:00 AM. Very inconvenient.
  • DG
    Dina Gutu
    Sep 25, 2025
    4.0
    Sometimes it get crowded. Often one person at the counter . But overall it does what it supposed to do- ship))
  • MF
    Marcus Finch
    Aug 7, 2025
    1.0
    Didn't have the tool needed to scan my package when they received it... I had to rush across town to a different location... Barely made it and the shipment was late being delivered, 1:day late ,cost me my warrenty amd refund.. 1-day never
  • MP
    Monalisa Phelps
    May 29, 2025
    5.0
    The few times I have been there, the employees have been so good to me and very helpful.

Frequently Asked Questions About FedEx Ship Center

What services does the FedEx Ship Center in Pensacola offer?

The FedEx Ship Center offers packing supplies, boxes, and a range of shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight.

What are the operating hours of the FedEx Ship Center in Pensacola?

The center is open Monday to Friday from 9:00 AM to 6:15 PM and on Saturday from 10:00 AM to 1:00 PM. It is closed on Sundays.