The UPS Store

Reviews

• ED

  Edie Durand D.O.

  Mar 28, 2026
  1.0
  Store is closed WITHOUT notice. I arrived 11am 3/28/26 Saturday. It is supposed to be opened 9am until 4 pm. Tried to call but no one answered the phone. According to schedule posted on website it is supposed to be opened. Be ware !!!
• RZ

  Raymond Zamora

  Mar 17, 2026
  5.0
  Good wait time. Employees were respectful and kind. Front staff David was very patient with my son while trying to take his passport picture. Thank you.
• JR

  Jim Rodriguez

  Mar 7, 2026
  1.0
  When I got to the UPS store at 9 AM they were closed. They were supposed to be open at 9 AM but they didn’t open till 9:20.Upon opening, I asked the employee to enlarge a survey for me. He said that he couldn’t do it that I needed a digital copy.That is not true. My neighbor was there two days ago and had the exact same thing that I was requesting, done. If the employee doesn’t know what he’s doing he should’ve just been honest instead of making excuses.
• MA

  Myriam Y. Ayala

  Feb 7, 2026
  5.0
  Adrian and Isabella went the extra mile to help me at the UPS Store on 185th and Pines today. Even though the store was packed, they managed to assist me with my Amazon return with patience, professionalism, and a smile. Their positive attitude truly stood out, young people like them make a real difference in customer service. Thank you both!
• RF

  Robert Fracassa

  Dec 9, 2025
  1.0
  ALWAYS the absolute slowest of slow, every single day. And abnormally so many people returning dozens of packages at a time - many of the same every day. Go to the UPS down the street, much better! Never returning here even though its 0.2 miles from home. The worst!

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