Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2350 N University Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
2350 N University Dr, Pembroke Pines, FL
33024, United States
Hours
Reviews
2.8
148 reviews
5 stars
53
4 stars
11
3 stars
5
2 stars
6
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness and professionalism, while others are criticized for rudeness and unhelpfulness.
Delivery Issues
Numerous complaints about missed deliveries, packages marked as delivered but not received, and damaged mail.
Staff Attitude
Several reviews highlight a lack of professionalism and negative attitudes among staff, with specific employees being called out for poor behavior.
Efficiency
Customers report slow service and long wait times, with some expressing frustration over the handling of packages and inquiries.
Positive Experiences
Despite the negative feedback, some customers report positive experiences, particularly with specific employees who provided excellent service.
- CCCarolina CastilloSep 5, 20255.0I dropped a package off the other day and they were so helpful. I was a bit unprepared and they were very patient.
- RBRomina BenitesAug 21, 20251.0HORRIBLE, TOTALMENTE HORRIBLE EL SEÑOR QUE ME ATENDIÓ UN GROSERO TOTAL ME LANZÓ LOS OBJETOS ME PRECIONO TODO EN LA PANTALLA Y SE PASÓ DICIÉNDOME COSAS GROSERAS PRÁCTICAMENTE NECESITO HABLAR CON ALGUIEN NADIE CONTESTA
- TTTurnerAug 19, 20251.0Lazy workers here. I now drive further north to the location of 39th street just to avoid this place. I consistently get pushback when bringing already pre paid packages to the counter to have them scanned in. They either tell me to use the lock box or just drop it off without them scanning it. It doesn't matter if its just one package and no line or 10 packages with a line. I still get the same service. I laughed in the guys face last time it happened because it was literally 1 package and I was the only customer in the store.
- ELEdel Diaz LeonAug 1, 20251.0Es increíble llevo 1 hora llamando a esta oficina, mas de 20 llamadas y nadie contesta el maldito telefono
- HHHeavier-DJul 28, 20251.0I saw the reviews on this location and wondered why such bad reviews, now I know. On 2 consecutive occasions, I encountered a very unhelpful guy. I bring prepaid packages to the post office so I can get a receipt and make sure the packages get in their hands. Both times using this location, the guy wouldn’t take my prepaid packages. This time, I was the only customer in line and 4 workers free, he says we don’t scan and receipt at the counter, use the machine. I asked if that is something new and he replied, “our manager says no” the first time, he was standing at the door to the back and said no also. Looks like I’ll be using a different post office with better customer service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Pembroke Pines?
The United States Postal Service is located at 2350 N University Dr, Pembroke Pines, FL 33024.
What are the operating hours of the United States Postal Service at 2350 N University Dr?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Is it possible to rent a PO Box online for this location?
Yes, you can search for and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Can I access my PO Box after regular hours at this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this location for specific access times.
What nearby places can I visit before or after stopping at this Post Office?
Nearby places include Capriccio Ristorante for Italian dining, Kamado's Asian Restaurant, and NASCAR Refuel Tenders & Burgers for casual meals, as well as SPA i and Lashes Brows and Blush for relaxation and beauty services.
Are there other postal services nearby the United States Postal Service at 2350 N University Dr?
Yes, nearby postal services include US Post Office, USPS Collection Point, and U S Post Office Pembroke Pines Branch, providing additional options for mail and shipping needs.
How can nearby businesses help with services related to the Post Office visit?
Local services such as Quick Fitness Repairs offer professional services you might need, while travel agencies like Cruiseplannersnorthamerica can assist with travel plans you might have after handling your postal needs.