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Brand Certified

United States Postal Service

2.8
(155 reviews)

Business Details

2350 N University Dr, Pembroke Pines, FL
33024, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2350 N University Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2350 N University Dr, Pembroke Pines, FL
33024, United States

Hours

Reviews

2.8
155 reviews
5 stars
56
4 stars
11
3 stars
5
2 stars
6
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.

Delivery Issues

Numerous complaints about packages being marked as delivered but not received, as well as missed pickups and lost mail.

Operational Hours

Customers expressed frustration over inconsistent opening hours and difficulty in reaching the post office by phone.

Staff Attitude

Several reviews highlight a lack of professionalism and negative attitudes from certain staff members, impacting overall customer experience.

Positive Experiences

Despite the negative feedback, some customers reported positive interactions and efficient service from specific employees.
  • DL
    David Liebmann
    5 days ago
    1.0
    I went in there today Saturday the 28th of February to send out something I had sold on eBay a DeWalt tool kit with four tools two batteries and a charger. The man that was helping I think his name was Dennis was clueless he said I couldn't send it because of the batteries and all these other things he looked in the book and he says no I can't send it but eBay sent it with a USPS label. I went to a different post office the guy looked at it said you have the QR code I gave him the QR code he threw the label on it and sent it out. I suggest you don't go to the Post office at Pines and University Boulevard
  • AA
    And and Emma and
    Feb 18, 2026
    5.0
    And em ha em ha em ha em ha em
  • CZ
    Christy Zugelter
    Feb 8, 2026
    1.0
    Closed lobby on Sunday. They used to be open.
  • BG
    Bryan Grigorie
    Feb 7, 2026
    1.0
    Grew up with this PO. Generally, no issues with going in and dropping off packages. But in terms of how they deliver: they frequently mix up house numbers (I regularly have to redirect mail to my neighbors) and they also mark packages as delivered before (and regardless of whether) they are actually delivered. I gotta speak up, these issues need to be addressed. The people deserve a postal system that just works.
  • FM
    Francisco Margaria
    Dec 17, 2025
    1.0
    Awful assistance trying to change my address.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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