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Visit your local Post Office™ at 12590 Pines Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
12590 Pines Blvd, Pembroke Pines, FL
33027, United States
Hours
Reviews
2.6
133 reviews
5 stars
42
4 stars
9
3 stars
5
2 stars
13
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies widely; some employees are praised for their helpfulness and politeness, while others are criticized for rudeness and unprofessional behavior.
Wait Times
Customers frequently report long wait times, often exacerbated by understaffing, leading to frustration.
Package Handling
Numerous complaints about lost or misdelivered packages, with customers expressing dissatisfaction over the handling and tracking of their mail.
Professionalism
Many reviews highlight a lack of professionalism among staff, with instances of rude behavior and inadequate customer assistance.
Positive Experiences
Despite negative feedback, some customers report positive experiences with specific employees who provided excellent service.
- NPNicholas PueyoOct 14, 20255.0This is by far the best USPS I’ve been to if it wasn’t for Giselle in the front being so nice and so helpful every time even when there’s a long line this place will go down. She is by far the best employee you guys have super super amazing person. I would recommend anyone that’s seeking great customer service and great attention to come to this USPS again thank you so much Giselle for always helping me and my wife and making the visit wonderful every time.
- NGNorma GaudiousAug 26, 20251.0Mail missing; I had a tracking number and used the automated system and got nowhere. For the price they charge for a stamp, they should give better service
- TTtbaby5225Aug 6, 20251.0Worst service in person
- NGNihar GoswamiJul 1, 20251.0Unprofessional won’t even give you small tape
- AAArunaJun 5, 20251.0this place is the worst post office i have ever experienced. i have felt so uncomfortable every time i went. the first time i went, the indian guy there at the counter said his name was "michael" and would try to manuever it so that he would be the one "helping" me. his name is not michael, his co worker called him some other name. if i ever parked too close and was in my car, he would come out to my car, pretend he's looking for something, then smile and wave at me. the other people who were working there was of little help, they said nothing even though i was very obviously avoiding him so i wasn't harassed. the customers are no better. i would be in line and men would push up against me to the point i would step out of line and the men behind me would push their way past me. i felt terrible every time i went there like i was going to cry and this place is supposed to considered a professional establishment?? it's a disgrace to United States Post Offices everywhere. this place deserves negative stars and if i could give it that, i would.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Pembroke Pines?
It is located at 12590 Pines Blvd, Pembroke Pines, FL 33027.
What are the operating hours for this Post Office?
Monday through Friday, 8:30 AM to 5:30 PM; Saturday, 8:30 AM to 12:00 PM; closed on Sunday.
Can I apply for a U.S. passport at this Post Office?
Yes, first-time passport applications are accepted, and most locations can also take your passport photo. You must complete and print your application form beforehand.
Do I need an appointment for passport services?
Yes, for passport services including photos, you generally need to schedule an appointment online, though some locations offer limited walk-in hours.
How much does a passport photo cost at USPS?
The fee for a passport photo at USPS is $15.
Can I get a PO Box at the Pembroke Pines Post Office, and how do I apply?
Yes, you can apply for a PO Box online or in person. Online application is available at https://www.usps.com/manage/po-boxes.htm.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for specific times.
How can I find the nearest coffee shop after visiting the Post Office?
Roasted Bean is a nearby coffee shop where you can relax after your visit to the Post Office.
Are there any fitness or wellness centers close to the United States Postal Service?
Yes, nearby wellness options include Yoga Connection and Renzo Gracie Jiu Jitsu - Pembroke Pines for yoga and martial arts training.
What dining options are available near the Post Office in Pembroke Pines?
You can visit Jersey's Wings, a nearby sports bar and American restaurant, or Tepuy Kitchen for Venezuelan cuisine, both close to the Post Office.