United States Postal Service

3.1
155 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7972 Pines Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7972 Pines Blvd, Pembroke Pines, FL
33024, United States

Hours

Reviews

3.1
155 reviews
5 stars
65
4 stars
18
3 stars
5
2 stars
6
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the lack of basic courtesy and assistance.

Staff Attitude

Several customers reported negative experiences with specific employees who displayed condescending and dismissive behavior, contributing to an overall poor atmosphere.

Service Efficiency

While some customers praised the speed and efficiency of service, many others noted long wait times and inadequate staffing during peak hours.

Location Convenience

The post office's extended hours and self-service options were appreciated by some customers, although there were complaints about inaccurate operating hours.
  • BG
    Belinda Griffin
    3 days ago
    5.0
    Easy to go in and use the kias for postage 24/7
  • SH
    Sofia Harris
    5 days ago
    5.0
    I had a over all great experience at this post office. I was in and out in a matter of mere minutes. The Clark was very informative, and helpful through the process of my mailing off my documents priority mail. 👍👍
  • FF
    Ferrell
    Jan 5, 2026
    5.0
    I enjoy the establishment I had to come back due to my own interference , I enjoy the tranquility it's all bright . 143 guys Keep up the good work .
  • BG
    Bryanne Garner
    Dec 20, 2025
    1.0
    if I could give this location a 0 I would. unfortunately for me and others in the Miramar/Pines area, this is the closest USPS location and it stays open later for convenience. however, as mentioned in previous reviews, the staff is incredibly rude. i would only go here if it was the last usps on earth and all of the others have suddenly blown up in an apocalypse. i’m not sure why it’s called the postal service because the staff does not provide any assistance. at this rate it may as well be a self service / drop off hub.
  • CD
    Cordell Davis
    Dec 17, 2025
    3.0
    I dropped off a delivery confirmation parcel yesterday, and am still waiting for the parcel to be scanned as received…24 hours later. Unacceptable customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.