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Visit your local Post Office™ at 7972 Pines Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, with many customers feeling disrespected and dismissed.
Staff Attitude
Several customers reported a lack of kindness and patience from employees, with some describing staff as arrogant and dismissive.
Service Efficiency
While some customers praised the speed and efficiency of service, many others noted long wait times and poor handling of customer inquiries.
Location Convenience
The post office's extended hours and self-service options were appreciated by some customers, although there were complaints about inconsistent hours.
Mixed Experiences
A few customers had positive experiences with specific staff members, contrasting sharply with the overall negative feedback about employee attitudes.
LR
leslie reyes
Nov 1, 2025
1.0
I’d only come here if you had no other choice and your mail was a dire emergency. I prefer to drive 40 min than to be helped by the dreadful staff, esp the Woman who wears a Jesus strap around her neck -her attitude is as if you were mailing your packages for free and she’s just so miserable
, completely ruins your experience. imagine going there in the holiday spirit?! She needs a new job that has no interaction with another human.
KK
Kayla K
Oct 21, 2025
1.0
Avoid this location.
AI
Angel Italiano
Oct 16, 2025
3.0
Wow. Wow. And I thoughts it was me. Read below I just red other comments hello staffs, there hellos managers ,you best have a staff meeting 😀, yes you front desk peoples can be kinder, patainces with us , they are working customers servers ,say hello gdafternoon and can I help you 🤔 how we going to mail 📫 your items , please patainces & little kindness goes long ways we. Would appreciate we are your customers and. We are paying, We. American 🇺🇸 here. Appreciate what we haves and be kinda 😌 relax please
VA
veronica alvera
Aug 18, 2025
1.0
VERY rude lady assisting customers states she cant check the status of a package i sent out 2-3 weeks ago! if you hate your job just quit she was working august 18th at 10am. nasty attitude like she doesn’t work for the PUBLIC get rid of her
AA
Ambrosial
Aug 9, 2025
1.0
Avoid visiting this location. Employees are EXTREMELY rude. I asked for assistance and they denied it because “they were closed” at exactly 2:00pm. I said “I just have a question” and then one of the women said “then why you stand there just looking at us?” to which I replied “I just need assistance there’s no need to be rude”. Then a man asked me what was my question and was replying agitated, raising his voice. I could tell they wanted to get rid of me. I understand it was closing time but being respectful is basic customer service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 7972 Pines Blvd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations also take passport photos. Be sure to complete and print your application form before applying.
Is it necessary to schedule an appointment for passport services?
Most Post Offices require you to schedule an appointment for passport services using the online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
Monday to Friday, it is open from 10:00 AM to 8:00 PM. Saturday hours are 10:00 AM to 2:00 PM, and it is closed on Sunday.
How can I rent a PO Box at this location?
You can apply for a PO Box either online or in person. Bring two valid IDs and your completed application if applying in person. Online reservations are available at the USPS website.
Are the PO Boxes accessible after regular lobby hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific lobby access times.
What nearby dining options are available around the United States Postal Service at 7972 Pines Blvd?
Nearby you can visit Piacere Wood Fired Pizza for Italian-style pizza, Mancora Ceviche Bar for Latin American cuisine, or Hooters for American fare and drinks, all ideal for a meal before or after your postal visit.
Are there any nearby car rental services if I need transportation after visiting the Post Office?
Yes, Budget Car Rental, Budget Rent A Car, and Avis Car Rental are close by, offering convenient options for rental vehicles.
What nearby services can help me with financial or tax needs close to the Post Office?
LTS Accounting Services and Liberty Tax are nearby financial service providers that can assist with accounting and tax matters.
How can I schedule a passport appointment for this location?
You can schedule a passport appointment through the USPS online scheduler available at the reservation URL provided by the Post Office.