Brand Certified
United States Postal Service
2.5(151 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
16000 Pines Blvd, Pembroke Pines, FL
33082, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 16000 Pines Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
16000 Pines Blvd, Pembroke Pines, FL
33082, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
151 reviews
5 stars
46
4 stars
4
3 stars
7
2 stars
12
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly from a clerk named Charles, leading to a negative customer experience.
Efficiency
Customers frequently reported long wait times and inefficient service, with many expressing frustration over slow processing and inadequate staffing during busy hours.
Package Handling
Several reviews raised concerns about lost or mishandled packages, with claims of theft and poor tracking practices contributing to customer dissatisfaction.
Facility Issues
Customers noted problems with the facility, including a broken front door and locked drop-off boxes, which hindered access and convenience.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members, indicating that experiences can vary significantly.
- LFLittle Flower FollowerFeb 20, 20265.0Good fast no wait in line.
- SSStephanie SarmientoFeb 13, 20261.0I have never had any issues with any USPS store before. In the past when living in Coconut Grove maybe twice in 5 years my mother would misplace her UPS box and drop it at USPS by mistake, but we never had to worry because they were honest and gave it to UPS immediately. I understand it was our mistake, but thought the transparency like other stores would apply. Wrong! Since living in Pembroke Pines unfortunately it has happened 2x and we went to the store to ask about them apologizing for our mistake and they reassured us they would give it to UPS. Both packages were lost forever. I saw a post about them possibly stealing packages, especially packages like mine that were accidentally dropped. I’m starting to believe this. USPS should really do a re-evaluation of the staff at this store. Can’t have so many complaints of this store and do nothing about it. Or maybe we should reach out straight to corporate instead of leaving a review. Im scared to drop packages here. Will go to another USPS from now on.
- SHSheldon HimmelsbachJan 20, 20261.0Rude staff. Also overcharged me for getting a simple tracking number by forcing me to get priority mail.
- RSRobert SmithDec 9, 20255.0Fastest delivery time here. Staff are actually friendly and do a great job of getting the mail delivered.
- LOLife OneWorldDec 9, 20251.0All the employees there are so rude. I have yet to go to a post office where an employee was actually nice. It’s like the hire everyone who has a bad attitude. I went today and Viviana was so rude!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Pembroke Pines?
The United States Postal Service is located at 16000 Pines Blvd, Pembroke Pines, FL 33082.
What are the opening hours of the USPS at 16000 Pines Blvd?
The USPS is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:30 AM to 2:30 PM, and closed on Sundays.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment scheduled through the online scheduler; limited walk-in hours are available at select locations.
Can I rent a PO Box at this USPS location and how?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at this location.
What services does the USPS at 16000 Pines Blvd offer besides mail and shipping?
They offer money orders, Post Office boxes, passports, gift cards, and other postal services.
Is it possible to get passport photos at this USPS?
Yes, but you need to make an appointment using the online scheduler, and the current fee for a passport photo is $15.
Which nearby places can I visit for food after visiting the USPS at 16000 Pines Blvd?
Nearby dining options include Jersey Mike's Subs, Tropical Smoothie Cafe, Cheddar's Scratch Kitchen, First Watch, and Elevation Burger.
What nearby services can assist me with financial or legal needs close to the USPS?
Near the USPS, you can visit Regions Bank for banking services and Salli N Eckert, P.A. for legal services.
Are there fitness or wellness options near the USPS at 16000 Pines Blvd?
Yes, Crunch Fitness offers gym and boxing classes, and Cafe of Life Chiropractic provides chiropractic and massage services nearby.
Brand Certified Facts from United States Postal Service
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