Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 16000 Pines Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
16000 Pines Blvd, Pembroke Pines, FL
33082, United States
Hours
Reviews
2.5
145 reviews
5 stars
44
4 stars
3
3 stars
7
2 stars
12
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unprofessional towards customers.
Efficiency
Customers frequently reported long wait times and inefficient service, often due to understaffing and slow processing.
Staff Behavior
Specific employees, particularly one named Charles, received consistent negative feedback for their condescending and disrespectful behavior towards customers.
Facility Issues
The location has been criticized for maintenance issues, such as a broken front door and locked drop-off boxes, which hinder customer access.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with certain staff members who provided helpful and friendly service.
- TTTimothy ThorbOct 29, 20251.0The mailing/sales associate Marie was extremely rude and thought it was okay ridicule me in from of other customers because I was not aware of a certain mailing format. Instead of educating and informing me she chose to use her platform to mock me as if I am incompetent for not knowing already. She was loud and unprofessional for no reason and extended the situation unnecessarily to make a point to try and embarrass me.
- TTThefunkOct 9, 20251.0Fix the front door!!!. They have the front door broken for about 2 months with a sign. The handicap door doesn't open because they either purposely lock one side or have never fixed it. It leads to one door side only available for exit and entrance and people carrying packages and flow to be disrupted. Isn't this a Ada hazard?
- MOMiguel ortegaOct 9, 20251.0Charles need to go ASAP, giving attitude slamming things around. Horrible customer service
- ACAbdiel cepedaOct 8, 20251.0Just about the rudest, unbothered, unkind person i’ve met in my life. Worst customer service probably in the whole world. How she still works here with all her bad reviews is a mystery to me. She wouldn’t last one day in my business. Never coming back.
- JNJessy NayelySep 17, 20251.0The service here left me very uncomfortable. The clerk was nice and polite with other customers, but when it was my turn her tone and attitude completely changed. She spoke to me in a dismissive way, as if I was bothering her. After two interactions like that, I just decided to leave. Everyone deserves to be treated with the same respect.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Pembroke Pines?
The United States Postal Service is located at 16000 Pines Blvd, Pembroke Pines, FL 33082.
What are the opening hours of the USPS at 16000 Pines Blvd?
The USPS is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:30 AM to 2:30 PM, and closed on Sundays.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment scheduled through the online scheduler; limited walk-in hours are available at select locations.
Can I rent a PO Box at this USPS location and how?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at this location.
What services does the USPS at 16000 Pines Blvd offer besides mail and shipping?
They offer money orders, Post Office boxes, passports, gift cards, and other postal services.
Is it possible to get passport photos at this USPS?
Yes, but you need to make an appointment using the online scheduler, and the current fee for a passport photo is $15.
Which nearby places can I visit for food after visiting the USPS at 16000 Pines Blvd?
Nearby dining options include Jersey Mike's Subs, Tropical Smoothie Cafe, Cheddar's Scratch Kitchen, First Watch, and Elevation Burger.
What nearby services can assist me with financial or legal needs close to the USPS?
Near the USPS, you can visit Regions Bank for banking services and Salli N Eckert, P.A. for legal services.
Are there fitness or wellness options near the USPS at 16000 Pines Blvd?
Yes, Crunch Fitness offers gym and boxing classes, and Cafe of Life Chiropractic provides chiropractic and massage services nearby.