United States Postal Service

1.9
71 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 21001 Pines Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
21001 Pines Blvd, Pembroke Pines, FL
33029, United States

Hours

Reviews

1.9
71 reviews
5 stars
9
4 stars
2
3 stars
8
2 stars
4
1 star
48
  • MG
    My GMail
    May 22, 2023
    1.0
    It’s impossible to get in contact — after the initial recording comes up informing you you’ve reached chapel trail usps the designated phone number rings and rings then abruptly disconnects. You cannot leave a message and you will never reach a human being. If you are out of town and need to get in touch regarding mail you are out of luck because there is no email address and they do not pick up the phone at any hour of the day (I have tried). Awful.
  • BM
    Beverley Mattocks
    Apr 4, 2018
    1.0
    Most horrible place. Wish I lived in another zip code. Deserves a negative rating.
  • WT
    Williss Tan
    May 2, 2017
    1.0
    rude workers.
  • JJ
    John Jordan
    Jun 10, 2016
    1.0
    This has to be the WORST post office I've ever dealt with. They routinely deliver my neighbor's mail to my box, and my packages to neighbor's houses. Apparently they are dyslexic, because I live on 5th street and they deliver to the same house number on 2nd street, or change the 2's in my house number to 5's and deliver to another house on my block. Their Sunday Amazon delivery drops the box on the sidewalk instead of the front porch, and probably tossed it to save 3.2 seconds. They also do NOT answer the phone if you call, so unless you want to waste your time don't bother. They get 1 star only because it won't let me give 0.
  • RZ
    Rachel Zajac
    Apr 9, 2013
    2.0
    This post office is a joke. "Rick" supposly the manger has no answers. You call and call to get answers to problems and all you get is a run around. Rick is very rude and all he does is the pass the phone around so he doesnt have to deal with you. I will be getting ahold of the federal goverment to find out who is tampering with my mail and legal action will be taken.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.