The UPS Store

2.6
151 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2867 in Pembroke Pines offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of Pines Blvd & Flamingo Rd In The Flamingo Pines Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
320 S Flamingo Rd, Pembroke Pines, FL
33027, United States

Hours

Reviews

2.6
151 reviews
5 stars
54
4 stars
4
3 stars
5
2 stars
2
1 star
86

What are people saying?

AI-generated from recent customer reviews

Theft Concerns

Numerous customers reported issues with packages going missing after drop-off, suggesting potential internal theft.

Customer Service

Many reviews highlighted poor customer service, with staff described as rude, unhelpful, and lacking empathy.

Pricing Issues

Customers frequently complained about high charges for printing and packaging services, feeling they were being overcharged compared to other locations.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment leaned negative due to recurring issues.

Store Hours

Several customers noted discrepancies in posted store hours, leading to frustration when arriving to find the store closed.
  • AL
    Alessandra Leon
    Nov 15, 2025
    1.0
    I dropped off my Verizon return phones at this UPS location, and THANK GOD I kept my receipts — because they never made it back to Verizon. After checking the recent reviews, I realized I’m not the only one. Multiple customers have had the same issue here. This isn’t “lost.” This looks like someone stealing phones from this location. UPS, do better. Investigate this store and remove whoever is responsible. This is unacceptable. Please read the reviews before dropping off your devices here. If you have to return a phone, go to another UPS or you risk it disappearing.
  • PM
    Pablo Mascheroni
    Oct 27, 2025
    1.0
    I trusted this UPS Store with my phone trade-in—something valuable and important to me. I dropped it off, followed all the steps, and then… nothing. The package vanished, and no one has taken responsibility. I’m left without my phone and without the trade-in credit. I feel completely let down. Please be careful if you're sending anything valuable from here.
  • EG
    Elvia Gonzalez
    Oct 8, 2025
    5.0
    Todos son muy amables, buen servicio
  • GB
    Gabriela Bonitto
    Oct 3, 2025
    5.0
    UPS has a very calm environment and it's really easy to ship and return things there.
  • DD
    Danny
    Sep 26, 2025
    1.0
    Floyd chin ups driver

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Pembroke Pines offer?

The UPS Store provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.