The UPS Store

3.9
121 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3717 in Pembroke Pines offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1 Mile West Of I-75 In The Westfork Plaza Across From Publix.

Details

  • DeliveryNot available

Location

The UPS Store
15757 Pines Blvd, Pembroke Pines, FL
33027, United States

Hours

Reviews

3.9
121 reviews
5 stars
85
4 stars
5
3 stars
0
2 stars
1
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, helpfulness, and professionalism, particularly highlighting individuals like Natasha, Rachel, and Jean.

Mixed Experiences

While many reviews were positive, some customers reported rude or unprofessional behavior from certain staff members, leading to dissatisfaction.

Efficiency

Customers appreciated the quick and efficient service, with many noting that their visits were smooth and hassle-free.

Pricing Concerns

Several reviews mentioned high prices for services and materials, with some feeling that charges were excessive compared to other locations.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant customer experience.
  • RJ
    Rigoberto Guevara Jr
    Dec 7, 2025
    5.0
    The Best Ups in Pembroke pines West ,Emily and Jean are the Best with Customer Service 🤗
  • AR
    Adam Roelofse
    Dec 2, 2025
    5.0
    The were very helpful, efficient and informative
  • PE
    Patricia Edwards
    Nov 20, 2025
    5.0
    Jean and Yazmine were very helpful. They assisted me right away and with a kind greeting. They were very kind and caring. One of the best experiences I've ever had with UPS. Jean and Yazmin provided exceptional customer service - they were also very professional, personable, patient, cheerful, courteous, knowledgeable and more. Jean is also an excellent Notary! These young individuals are true assets to UPS. Thank you Jean and Yazmin. I wish you exponential growth with UPS. God bless you.
  • JA
    Joseph Alvarez
    Nov 13, 2025
    1.0
    I agree with Sandra Medina. At one point it was a nice place to send packages, but the unprofessional, rudenss, and lack of class from the 2 females, but ESPECIALLY the Latina on 11/12/25 is too much for me to return. I will be doing my business else where. O STARS!!!!!!!!!!!!!!!!!!!
  • DM
    Dominic Murillo
    Nov 8, 2025
    5.0
    Thank you to Emily for her patience and amazing work ethic. The service was explained great. Everything was quick and to the point.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Pembroke Pines?

The UPS Store in Pembroke Pines is open Monday through Friday from 8:30 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.