The UPS Store

4.0
132 reviews
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Business Details

18459 Pines Blvd, Pembroke Pines, FL
33029, United States
(954) 436-3326
https://locations.theupsstore.com/fl/pembroke-pines/18459-pines-blvd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2329 in Pembroke Pines offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West Of I-75 In New Chapel Trail Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
18459 Pines Blvd, Pembroke Pines, FL
33029, United States

Hours

Reviews

4.0
132 reviews
5 stars
95
4 stars
2
3 stars
4
2 stars
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1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Jonathan, Adrian, and Gema for their exceptional service.

Efficiency

While some reviews highlighted quick service, others noted inefficiencies and long wait times, particularly during busy periods, suggesting a need for more staff.

Store Operations

Several customers expressed frustration with the store's inconsistent opening hours and lack of adherence to published schedules.

Mixed Experiences

Feedback varied significantly, with some customers reporting outstanding experiences while others encountered poor service and issues with package handling.

Cleanliness and Organization

The store was generally described as clean and organized, contributing positively to the customer experience.
  • SM
    Sarah Marks
    Oct 26, 2025
    2.0
    The usual employees like Kong here are pretty efficient. But today this new batch took 30 min helping 2 people. The line was out the door. The female employee Raquel just needed to package a present. That's it. She then walked out of the store with no word, even though the line was out the door. The male employee (no name tag) quite literally copied a ~50 page document page by page by page. No use of the document feeder ever. Slowest I've ever seen people move. If you've seen Zootopia, it was the equivalent of Flash Slothmore. Please have a quick line for easy Amazon returns that take 30 seconds. Thanks.
  • PR
    Patricia Rivera
    Oct 20, 2025
    5.0
    Jonathan awyas helping
  • NG
    Nancy Rodriguez Gonzalez
    Oct 4, 2025
    5.0
    Jonathan is the best
  • EM
    Enrique Meneses
    Oct 4, 2025
    4.0
    Good services, long line for the amazon returns
  • NA
    Nelly Ardila
    Sep 25, 2025
    5.0
    Needed scanning documents to my email, Adrian was wonderful in assisting me!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2329 in Pembroke Pines offer?

The UPS Store #2329 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.