FedEx Office in Pembroke Pines, FL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Efficiency
Many customers reported slow service and long wait times, with some expressing frustration over the lack of urgency from staff.
Professionalism
Several reviews highlighted a lack of professionalism among staff, with specific employees receiving negative mentions for their behavior towards customers.
Positive Experiences
Despite the negative feedback, there are notable positive experiences shared by customers who received excellent service from specific employees.
Facility Issues
Customers reported problems with self-service machines and overall store maintenance, contributing to a negative experience.
LM
Lecia Mcdonald
Nov 8, 2025
5.0
Great service 👏 👏👏
NB
nikunj bambharolia
Nov 3, 2025
1.0
Worst FedEx ever or maybe it’s just FedEx
To ship a package it takes 60mins at this location
With or without line
No wonder UPS is far far better then FedEx and they even ship more then this. If you go to UPS store they are busy and moving at light speed and here they are from
1930s
LL
Leo
Oct 13, 2025
5.0
Tiffany and all the ladies there were very pleasant and excellent customer service & professionalism
Thank you guys !
JL
Jessica Lopez
Aug 26, 2025
1.0
Terrible service could not make copies for me although the whole entire store was completely empty. I would not recommend visiting this store location.
JL
J M Lopez
Aug 18, 2025
1.0
Avoid this office at all, Bad customer service, they see you like an object. Manager Ricardo and his employees Kim and another latin lady did not have good human relations. I did the line twice to print some documents in my email and the employee Kim just gave me a barcode to follow instructions. I went to the machine and I couldn't print it, I went to her and she told me that she would help me in a moment and never came. The manager walked back and forth by my side and never stopped to ask me if I needed help. So I did the line again and the employee Kim did not go with me to help with the printer, just explained to me how to print the document through my phone to the printer. I did it again and received a message through the email that the document did not upload again and again. So I asked the guy who is the manager he stated he is and I told him that I need help to print my documents and talked with a latin lady to help me when she finished. She finished and passed by my side and did not help me at all. Nobody helped me at all, I felt like an object. So I went to the manager and asked for his name and his employee name, which he provided to me, so I told him that I am going to report this issue to Corpus. I left the store. I took some pictures of the inside stores and of him, so he came out and went to me very aggressively telling me that this is privacy and to erase all pictures that I did. But he had time to come to me for that, but no time to help me, just ignoring me. My advice is do not waste your time and money to go to that store and to Fedex, period. Go better to UPS, or Office Depot. The treatment is better and more professional. I went the next day to UPS and they helped very well. I placed a complaint to Fedex Corpus about the issue and I hope they can do anything for the customer service and fire those 3 bad employees. I will rate them with Zero star, but awfully I have to give them 1 star. Rrrrrrrrrrrrr
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Pembroke Pines offer?
FedEx Office Print & Ship Center in Pembroke Pines offers printing, shipping, copying, digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
Where is FedEx Office Print & Ship Center located?
It is located at 10401 Pines Blvd, Pembroke Pines, FL 33026, United States.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I upload my documents online for printing at FedEx Office in Pembroke Pines?
Yes, you can upload your documents using FedEx Office Print Online to have your flyers, brochures, presentations, banners, or signs ready for convenient pick-up or delivery.
Is there a nearby place where I can get passport and visa services related to FedEx Office?
Yes, RushMyPassport in FedEx Office is located nearby and offers passport and visa services.
What nearby restaurants can customers visit near FedEx Office in Pembroke Pines?
Customers can visit nearby restaurants such as Outback Steakhouse, Cooper's Hawk Winery and Restaurant, Patria Boricua, Embarcadero 41 - USA, BurgerFi, and The Halal Guys, all within close proximity to the FedEx Office.
Are there grocery stores close to FedEx Office Print & Ship Center?
Yes, Sedano's Supermarkets and Dollar Tree are nearby grocery and discount stores where customers can shop before or after their visit to FedEx Office.
Is there a shopping center close to FedEx Office in Pembroke Pines?
Yes, Pines City Center, which includes shopping and a cinema, is a nearby shopping center customers might visit along with FedEx Office.
What printing and design brands or software does FedEx Office in Pembroke Pines utilize?
FedEx Office offers services using brands and software like Kinko's Copies, FedEx Express, AT&T Wi-Fi, Leadsplease, Sony PictureStation, Microsoft Office 2010 Professional, Adobe CS3 Suite (Acrobat, Illustrator, Photoshop, PageMaker, and InDesign).