Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1315 W 17th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from specific clerks like Bill and Shannon.
Delivery Issues
Many customers reported frequent problems with mail and package delivery, including misdelivered items and packages marked as delivered but not received.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone, with many stating their calls went unanswered.
Mixed Staff Experiences
While some customers praised friendly and helpful staff, others reported negative interactions, indicating inconsistency in service quality.
Overall Discontent
A significant number of reviews conveyed dissatisfaction with the post office's overall performance, describing it as incompetent and frustrating.
DT
David Touranjoe
Oct 24, 2025
5.0
I love this post office! So nice and friendly! Don’t lean on the plants! Love them there!
FF
Frank Frankson
Aug 5, 2025
1.0
Bill was extremely rude and unprofessional.
100$ to whoever can give me his last name and address.
OC
Orion Cannon
Aug 5, 2025
1.0
I'm filing a formal complaint against the counter clerk named "Bill"
He was rude from the start, refused to help me, told me i needed a document from years ago, I stepped to the side finally found it, went back through the line he told me it was too late, that he wont help me. And when I asked to speak with a supervisor he refused, I asked for a phone number to call, he refused, and told me "go cry about it."
JF
Jan Fox
Jul 31, 2025
1.0
Impossible to speak with a postmaster
IK
Ivory Kirkley
Jun 16, 2025
5.0
Genuinely the fastest post office visit I've ever experienced..!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 1315 W 17th St, Panama City?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, many Post Offices accept first-time passport applications and can also take passport photos. Be sure to complete and print your application form before visiting.
Do I need an appointment for passport services at this location?
Most USPS locations require an appointment for passport services through their online scheduler, though some offer limited walk-in hours.
What are the operating hours of the USPS at 1315 W 17th St?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 12:30 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person by bringing two valid IDs and a completed application.
Are PO Boxes accessible after regular business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office.
What is the fee for a passport photo at this USPS?
The current fee for a passport photo at USPS is $15.
Is there another United States Postal Service location nearby for additional postal services?
Yes, Post Office North Side and US Post Office are nearby locations offering postal and freight services, providing additional options for your mail and shipping needs.
Are there any nearby places where I can shop before or after visiting the Post Office?
Panama Plaza shopping center and stores like Spirit Halloween and Antique Emporium Marketplace are close by, offering shopping and dining opportunities.
Can I find transit or cargo services near this Post Office?
Yes, Post Office North Side nearby offers transportation and freight services, useful for business or shipping needs beyond this location.