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Visit your local Post Office™ at 1336 Sherman Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness while others are described as rude and dismissive.
Mail Delivery Issues
Numerous complaints about lost packages, misdelivered mail, and unreliable delivery services, leading to significant customer frustration.
Long Wait Times
Customers frequently report long lines and slow service, often with only one employee available to assist a large number of customers.
Communication Problems
Many customers express frustration over the inability to reach the post office by phone, with calls often going unanswered or disconnected.
Facility Conditions
Several reviews mention poor conditions at the post office, including lack of supplies, uncleanliness, and inadequate staffing.
BC
Benjamin Colon
Oct 6, 2025
5.0
Mark at front desk is the best, knowledgeable and respectful, will help you if its within his duties.
RR
RLH
Oct 3, 2025
1.0
TWILIGHT ZONE = USPS telling me it is NOT ILLEGAL for someone to cancel my mailing address and stop all mail from being delivered. Really? Anyone can PUNISH people or businesses using USPS? Anyone can cancel someone else's mailing address by saying they moved and left no forwarding address? We have been at this address for over 6 YEARS. We are a Medical Practice. The mail we receive is time sensitive and critical to patient care. How can this not be illegal? USPS told me they can see in the system where / when someone made the address change, but they will not give me any information because it is NOT ILLEGAL. So, this person can keep interfering with our mail and nothing can be done to stop them or identify them. I have been working this problem for weeks. 3 different USPS investigators said this is not something they investigate. They documented it on the USPS case I opened. Isn't it identity theft for someone to say they are me and change my address? So, I contacted my local police. The detective said he would definitely open a case and contact the post office. Today he called me and said he spoke to a USPS investigator ... they reviewed the USPS case I opened ... he reported to me the USPS investigator said they would not investigate because it is NOT ILLEGAL for someone to cancel someone else's mailing address. They can just cancel it and say there is no forwarding address. The detective said he probably will not be able to go any further without the USPS's help. I thought interfering with the flow of mail or the operations of the United States Postal Service was a felony. I thought someone saying they are me and altering my address through the USPS was identity theft. This is crazy.
PH
Petra Hamilton
Sep 23, 2025
1.0
I wish I could give zero stars! The absolute WORST in every possible way.
FK
Francesca Keegan
Sep 16, 2025
1.0
There should be a law of this Post Office not giving you a key when you first moved here. They are withholding holding my mail. When you tried to call the number at this location, it just disconnects you after ringing numerous times. I have medication sent to me in the mail and I don’t know why I cannot access it because it’s too hard to change a lock and give me the key on the mailbox.
FC
Feliciano Media Co
Sep 5, 2025
1.0
Only kind people should work at the Post Office, People with compassion and customer care and service in mind. The gentleman today, shameful behavior.
My father in law is dying, I needed my passport paperwork in today. Now I wont be able to get my paperwork in on time.
You never cared to listen and your disregard for my very existence showed me all I need to know about you as a person sir. The Dismissiveness and Arrogance displayed was shameful.
Never come here for passports, go to city hall. They actually speak to you like a human being. This place says its closed...its not but, it should be.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1336 Sherman Ave?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at the Post Office?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online for the Panama City Post Office?
Yes, you can search for available PO Boxes and reserve one online at the USPS website, then complete setup in person.
Are PO Boxes accessible after hours at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours may vary. It's best to check with the local Post Office for specifics.
What are the business hours for the USPS at 1336 Sherman Ave, Panama City?
This USPS location is currently closed every day of the week.
Which nearby places can help me find the USPS location at 1336 Sherman Ave?
Nearby USPS locations such as the 'US Post Office' can help direct you to the United States Postal Service at 1336 Sherman Ave.
What nearby shops can I visit before or after my USPS visit?
You can visit nearby stores like Dollar General and Christmas at the Fair for shopping, or Panama City Market for groceries and health foods.
Are there any nearby medical or health services close to the USPS at 1336 Sherman Ave?
Yes, Medicina Estética Panamá and PanCare Health are health and medical centers near the USPS location if you need medical services before or after your visit.