United States Postal Service

2.2
104 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 421 Jenks Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
421 Jenks Ave, Panama City, FL
32401, United States

Hours

Reviews

2.2
104 reviews
5 stars
26
4 stars
6
3 stars
1
2 stars
1
1 star
70
  • RF
    Rose/Robert Flora
    Dec 5, 2025
    5.0
    Very helpful and kind.
  • CH
    Claudia Herrera
    Nov 3, 2025
    1.0
    Son el peor enemigo , nunca me entregan los paquetes , me ponen aviso que mi dirección no existe o es inaccesible, cuando mi buzón está literalmente en la calle , no entiendo si es racismo por ser hispana o cual sería su problema pero siempre es lo mismo hace mas de un año he tenido que lidiar con esto y he ido a esa oficina donde nadie me quiere atender, y mis paquetes se devuelven a los vendedores y yo pierdo mi dinero
  • RE
    Russell L. Etchberger
    Aug 22, 2025
    5.0
    No line USPS employees fast, thorough and efficient. Thanks
  • EI
    E Meredith Jones III
    Feb 9, 2023
    5.0
    I read the reviews before I ventured in to renew my passport, thankfully! I was prepared. I had my forms filled out, my appointment scheduled, and my required forms of identification. I had read about Darcel and just knew she would be the one there to assist me today. She was - and I thought she was great! Two more people showed up for passport renewals while I was working with Darcel. She acknowledged everyone and juggled several tasks at once. I can understand that her style may be an acquired taste for some, but we hit it off. Go into the Post Office with a good attitude, hoping to make friends - with all of your papers and ID (and APPOINTMENT) - and you just might be pleasantly surprised.
  • DB
    DJ BRINGLES
    May 28, 2019
    1.0
    Rude, told them my package was delivered there the day before. Guy behind the counter just nodded and said sure. Basically accused me of lying.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.