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The UPS Store #5856 in Panama City Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Panama City Beach Parkway In Nautilus Station Shopping Center By Carrabba's Restaurant.
Details
DeliveryNot available
Location
The UPS Store
13800 Panama City Beach Pkwy, Panama City Beach, FL
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.
Efficiency
Many customers appreciate the quick and efficient service, although some express frustration with long wait times and complicated processes.
Staff Knowledge
While some employees are noted for their helpfulness and expertise, others are criticized for a lack of knowledge and poor problem-solving skills.
Store Policies
Customers have raised concerns about strict store policies that seem to prioritize rules over customer satisfaction, leading to negative experiences.
Overall Experience
The store has a mix of positive and negative reviews, with some customers expressing loyalty and satisfaction, while others vow to avoid the location due to poor service.
PJ
Paige Johnston
4 days ago
4.0
Service provided was great. Good Luck to the new hire.
MC
Mandy Carter
Nov 4, 2025
5.0
I'm so thankful for the people at this store! They saved my day by going above and beyond. I wish that I could remember the names of the people who helped me because they seriously saved a life.
I'm not being hyperbolic. They did.
I took a chance and ordered a new pet from an online source, and paid for overnight shipping. I received an email from the seller suggesting that I call the UPS 1-800 number to schedule a pick up. They outsource their calls to international answering centers, and the gentlemen that I spoke with advised me that they could not arrange for me to pick up my package from a store, but he assured me that I could live track my package.
This was not at all the case.
I was in a panic trying to find out how I could possibly make sure my creature was safe.
And they absolutely handled it. They got me my pet safe and sound, and put my mind at ease.
Thank you guys so much!
TH
Teresa Herring
Oct 28, 2025
5.0
Was a great feeling send my package wasn't worried about it getting to its destination because Bill there helped me and got it gone! Gave me confidence that it would get there.
JK
John Kirk
Oct 5, 2025
1.0
Extremely not customer friendly could not get through to the first customer service agent. Asked for a Manager and employee could not even articulate or get a manager finally just left the store
NW
Nikki Weymer
Sep 12, 2025
5.0
The staff at this store has been great. I ship both work-related packages and personal and this store is one of the beat ones I've gone to.
What services does The UPS Store #5856 in Panama City Beach offer?
The UPS Store #5856 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #5856 located in Panama City Beach?
It is located at 13800 Panama City Beach Parkway, in the Nautilus Station Shopping Center by Carrabba's Restaurant.
What are the operating hours of The UPS Store #5856?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store #5856 open on holidays?
The store is closed on several holidays such as November 27, December 25, December 31, January 1, and January 19 but open with regular hours on some like November 11 and November 28.
What payment options are accepted at The UPS Store #5856?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5856 offer mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
Can I get notary services at The UPS Store #5856?
Yes, notary services are provided at this location.
What nearby restaurants can I visit before or after my appointment at The UPS Store?
You can visit Carrabba's Italian Grill, The Pancakery of PCB, Shan Kishi (a Japanese restaurant), and Beef O Bradys, all close to the store.
Are there any nearby insurance agencies near The UPS Store #5856?
Yes, Jessica Lyng: Allstate Insurance and Jeff Ard: Allstate Insurance are nearby if you need insurance services.
What local businesses are around The UPS Store #5856 that can be useful for small business owners?
Nearby businesses include Designs by Denise for gifts and jewelry, Shred Nations for shredding needs, and South Oak Title & Closing for real estate services.