The UPS Store

3.5
114 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6067 in Panama City Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across The Street From The Navy Base Main Gate.

Details

  • DeliveryNot available

Location

The UPS Store
1016 Thomas Dr, Panama City Beach, FL
32408, United States

Hours

Reviews

3.5
114 reviews
5 stars
66
4 stars
5
3 stars
1
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising friendly and helpful staff, while others report rude and unprofessional behavior.

Efficiency

Many customers appreciate the quick service and efficiency of the staff, although some express frustration with long wait times and poor handling of complex requests.

Pricing Issues

Several reviews mention high prices for services, particularly notary services and shipping costs, leading to dissatisfaction among customers.

Cleanliness and Environment

The store is generally noted for being clean and welcoming, contributing positively to the customer experience.

Staff Competence

There are concerns about staff knowledge and competence, particularly regarding specific services like notary and shipping, with some customers feeling that employees lack proper training.
  • MM
    Magnolia
    Nov 12, 2025
    5.0
    I ALWAYS get excellent service at this office, because of my small business I have to drop off packages on daily basis, everyone’s friendly and helpful.
  • LL
    Leslie L
    Nov 10, 2025
    1.0
    The level of incompetence of the store is staggaring. While they were polite about it, there's no acceptable reason for a package to travel thouusands of miles due to a UPS error, then, not only blame the customer, but not offer a refund or an alternative other than paying for a package to be sent AGAIN. The 'exeption' by UPS was complete BS. A missing apartment number for a building with two apartments and one entry. Also, the apartment number is not even part of the legal address and is never used nor requested by carriers INCLUDING UPS until now. Not that they care, but I will never be back.
  • KS
    Katherine Seikkula
    Aug 11, 2025
    5.0
    I absolutely love coming to The UPS Store #6067 on Navy Blvd! The store is always so clean and welcoming, and the team here is friendly, helpful, and always quick to get things done. No matter how busy they are, they greet you with a smile and make the process easy. It’s rare to find a place that’s consistently this fast and pleasant—thank you for making every visit a great one!
  • RW
    Robert Wise
    Aug 5, 2025
    1.0
    Getting passed over while waiting in line for 20 minutes because someone came back into the store that wasn’t prepared the first time shouldn’t be an inconvenience to anyone. I get it. You knew her. Just saying you are doing your friend a favor. I might note there was no one in line behind me and I had waited for 6 other patrons before. I’ll never return to your facility. I’ll buy a donkey and send it with a rider before I go through that again. Dead to me
  • DS
    Dee SW
    Jul 19, 2025
    5.0
    The staff has done almost everything possible to help get packages handled carefully. They have a personal touch with professionalism usually. On 07/18/2025 all staff were exemplary in service and a10+ customer satisfaction score.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6067 in Panama City Beach offer?

The UPS Store #6067 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.

Where is The UPS Store #6067 located in Panama City Beach?

It is located at 1016 Thomas Dr, Panama City Beach, FL 32408, across the street from the Navy Base Main Gate.